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1208-Gross Electric - Warranty Letter1182 US Route 9W (PO Box 10) • Selkirk, NY 12158 Z Fire Protection LLCIL December 21, 2023 Gross Electric Co. 27 Silver Circle Queensbury, NY 12804 (518) 76 7-3 700 • (518) 76 7-3 711 Fax www.AbsoluteFirePro.com • mail@AbsoluteF!rePro.com RE: 12 Month Warranty (Warranty is in effect from 12/21/23 to 12/21/24) Gross Electric Building E & F 27 Silver Circle Queensbury, NY 12804 The warranty coverage includes parts and labor to repair system components that are found to be defective within the warranty period. Warranty service is available during regular working hours (8:OOam-5:OOpm Monday through Friday, excluding holidays), unless additional coverage is specifically negotiated or contracted otherwise. The warranty coverage does not include the regular testing or the recommended preventive maintenance that may be required by applicable fire or building codes. Absolute Fire Protection LLC will offer an Inspection and Maintenance agreement along with the Operation and Maintenance Manual left at the jobsite, as part of our commitment to our customers' long term satisfaction with our products. Please note that your warranty does not include repairs that may be necessary due to circumstances beyond the scope of the installation of your system (i.e. damage due to additional construction or remodeling, negligence, misuse, or improper service work performed by anyone other than an Absolute Fire Protection LLC's authorized technician.) Services for these types of situations will be invoiced at prevailing service rates. The performance and longevity of your equipment is directly related to the quality of periodic care and maintenance it receives. Nearly all of the services we recommend to be performed on life safety systems are also required by most state and local fire or building codes. Absolute Fire Protection LLC maintains its commitment to our customers by providing these maintenance services. To Schedule a Service Call: Service Manager (518) 767-3700 Ext. 300 Absolute Fire Protection LLC appreciates your business and wants to maintain a long-term business partnership with you, our customer. Please feel free to call us if you have any questions. We stand ready and look forward to serving your needs. Should you wish to extend the 12 month warranty to 2 years or longer please call to discuss. Sincerely, Absolute F' e Protection LLC Marc Caprara, Project Manager