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3.15 3.15 SERVICES\FIS—Internet Tax Proposal—6-17-2024 RESOLUTION AUTHORIZING ENGAGEMENT OF SERVICES OF FIS THROUGH EDMUNDS GOVTECH -INTERNET TAX PROPOSAL RESOLUTION NO.: 12024 INTRODUCED BY: WHO MOVED FOR ITS ADOPTION SECONDED BY: WHEREAS, by Resolution No.: 136,2014, the Queensbury Town Board authorized engagement of Business Automation Services,Inc., (BAS)relating to an internet tax system whereby the general public could view updated tax bills and payment history online and/or make tax payments via credit cards and/or eChecks (ACH)received by the Town's Receiver of Taxes and Assessments, and as part of such authorized services, BAS contracted with Value Payment Systems (VPS) who subsequently contracted with T Tech, LLC for point of sale and online credit card payment transactions in accordance with Resolution No.: 316,2018, and WHEREAS, the Town Clerk has advised that due to a software upgrade regarding tax collections, she wishes to engage the services of FIS through Edmunds GovTech (FIS) as payment processor for tax collection but retain VPS for all other Town transactions as payment processor, and WHEREAS, FIS has provided the Town with a proposed Bank Card Merchant Agreement and the Town's Receiver of Taxes and Assessments has recommended that the Town Board authorize such Agreement, NOW, THEREFORE, BE IT RESOLVED, that the Queensbury Town Board hereby approves and authorizes the Bank Card Merchant Agreement and Application with FIS through Edmunds GovTech (Agreement) relating to the Town's internet tax system whereby the general public views updated tax bills and payment history online and/or makes tax payments via credit cards and/or eChecks (ACH)received by the Town's Tax Receiver, and BE IT FURTHER, RESOLVED, that the Town Board further authorizes and directs the Town Supervisor/Deputy Town Supervisor to execute the Agreement in substantially the form presented at this meeting and the Town Supervisor/Deputy Town Supervisor,Tax Receiver,Town Budget Officer and/or Town Counsel to take such other and further action necessary to effectuate the terms of this Resolution. Duly adopted this 17'h day of June, 2024,by the following vote: AYES NOES ABSENT: 6) 0 ®• BANK CARD MERCHANT AGREEMENT I I AND APPLICATION f.__ MERCHANT'INFORMATION K.. 1. .. .. .,. .. .._.. .... ..,.. w.L.. ter. .. .... ..�i. .: Federal Tax ID 14-6002393 Number of Locations 1 Legal Name Town of Queensbury DBA Name(if applicable) Type of Legal Entity Local Government • Merchant Category Code 9311 Physical Address 742 Bay Road Mailing Address 742 Bay Road City Queensbury Mailing City Queensbury State New York Zip 12804 Mailing State New York Zip 12804 Website URL Merchant Descriptor/DBA Time Zone Eastern *Will appear on Customer's Statement next to charge amount* Cut Time 12:00 am Midnight Merchant Descriptor Town of Queensbury Entity Established Customer Service Phone 518-761-8234 Product Description Tax Revenue Customer Service Email carolineb@queensbury.net Business Contact Information Invoice&Chargeback Contact Information Name Caroline H.Barber Name Caroline H.Barber E-mail address carolineb@queensbury.net E-mail address carolineb@queensbury.net Phone 518-761-8234 Phone 518-761-8234 3V r 4el F ..1 xs'r W 5„.. �- u.`4 �,r t �r'�r^ � �..� Lt „r. 4 r t? f"nx�'.�z.<4tsy y y s,: Sz ''* 7{sj -. !} Y '^c^ t !. ,,.:R 1 .; grL3 T i 4 5, f: �.sir�s3 ..c�t �x sc.�F; � r , K > .� r�r al ,. i ;,. d F� "��`yF:.>�,,� � #�„ r� i � � � � +� i:! �t r r ,} i .r., AD YITIONAL INEAORjMLO ir� *B tt��h, :f..��,� Y� , _ n1J� tlt; '� _u�,.,, ver.,x u. �..i: i. .,:llr_i.. �,...,,iD..�.....3- ."e ,yo,;�?Sa.J4v.,��.�;x,f��s. .1, -i.Y,<Y_,1Y_„�<Z��.�.•v.4tu: 'Protected Volumes: Estimate Projected Volumes ry • Estimate Chargeback Percentage 1 % - Visa/MC/Discover Monthly Volume 100,000 Return/Refund Percentage 1% AMEX Monthly Volume 6,000 Card Present Percentage 0% Average Ticket Amount 1000 Card Not Present Percentage 100% High Ticket Amount $50,000.00 Have you had more than 25 chargebacks in the past 12 months? 0 Yes ® No Has this entity,or any of its predecessors or affiliates,even been fined by Visa,MasterCard,Discover or American Express? 0 Yes IZ1 No If yes,please select: 0 Visa 0 MasterCard 0 Discover 0 American Express Warranty or Return Policy offered? ❑ Yes VI No Is your business seasonal? ❑ Yes ® No If yes,please select: 0 Q1 0 Q2 ❑Q3 ❑Q4 Peak and/or payment deadline(s):1:01/01/2021 2: 12/31/2021 P ' h I _ a �-r }a r - r' •s rta x .y. w�. t ,� <t4_.{±: � .4:. X -°- tfi +7 3 c' 4x' a -x3.<tY �4�}.>�P� ��n��iY T� `.7.'���i�< t .�ra j.f a { fi �� , �i 4 n GEf�fE>_ L ; ERMSrA,•�f <t*:. ° �..a_.....� _ r ��.1..}. _ L :'_w w.'" ;W.il:w:i...,�'�" � �s•.«S+c _ • This"Bank Card Merchant Agreement and Application"(herein collectively"Agreement")consists of the following component parts all of which are incorporated by reference herein and constitute the entire agreement between the parties and supersede all prior agreements or representations between the parties whether written or oral with respect to the subject matter herein:(1)the Bank Card Merchant Agreement/Application,(2)the Bank Card Merchant Agreement,(3)Merchant Price Schedule and(4)any and all other applicable addenda,schedules,exhibits,attachments,or amendments thereto.Unless otherwise explicitly stated,all capitalized terms that are used but not defined in this paragraph have the meanings specified in the Agreement.Each person signing immediately below this paragraph(each,as"Signer")certifies that(i)he or she is an officer,owner,principal,or other authorized representative of the Merchant identified on page 1 of the Agreement(the"Merchant"),AND(ii)all of the information contained herein is true,accurate,and complete,AND(iii)he or she has been provided a full and complete copy of this Agreement, AND(iv)that he or she has read,understands,and accepts all of the terms and conditions contained in this paragraph and elsewhere within the Bank Card Merchant Agreement/Application. • No modification,alterations,or manual changes(including lining out fees,unless otherwise pre-approved and/or pre-designated by Processor)made by Merchant to the Agreement shall have any force or effect unless and until such modifications or alterations are expressly consented to in writing by Processor.This Agreement may be executed in counterparts and a scanned,facsimile,or duplicate copy of this Agreement executed by the parties shall be treated as and/or constitute an original.Each undersigned below warrants and represents that he or she is a duly authorized representative of the legal entity on behalf of which he or she is executing this Agreement.By signing below,Signer(s),on behalf of the Merchant,(i)agrees to be bound by all of the provisions of the Agreement,including without limitation,the choice of law,jurisdiction,and venue provisions contained in the Terms and Conditions,and(ii)acknowledges Merchant is aware of and must comply with the Rules Summary,Operating Regulations and Merchant Operating Requirements. • Signer(s)further individually authorizes Processor or its representative to(i)investigate Merchant by utilizing a third-party credit reporting agency;(ii)share information provided in the Bank Card Merchant Agreement Application with third parties for fraud and risk purposes;and(iii)conduct an initial and ongoing comprehensive credit inquiry and/or investigation.In the event Merchant is not approved by Processor for the provision of services under the Agreement,Signers),on Merchant's behalf,authorizes Processor to share all information provided herein with Processor's strategic partner for the possible provision of substantially similar services. • Signer(s),on behalf of the Merchant,irrevocably authorizes Processor to initiate Automated Clearing House("ACH")debit and/or credit entries from and to the Designated Accounts for all fees,costs,and amounts due to Processor or payable to Merchant pursuant to this Agreement and ACH rules and regulations.In the event that a credit or debit entry is erroneously initiated, Signer(s),on behalf of the Merchant,authorizes Processor immediately to correct such error.This ACH Authorization shall remain in full force and effect until Processor has collected payment on all fees,costs,and amounts due or which may become due pursuant to this Agreement.The Designated Account(s)may not be changed or altered without thirty(30)days prior written notification to Processor and the execution of any forms or instruments deemed reasonably necessary by Processor. �?Y�._., I�✓�.:.�ui"¢�3�000 yf a.��h,;.�'4 rn Y•T...�f:•NYz S p Im M 7v h ? A ..L R n J”" �:v r< a.t ti 3 it'Ar d VA D5ERC HA}NT Y�L • Merchant acknowledges receipt of the Bank Card Merchant Agreement,located at http://info.worldpay.com/multipav,the application thereto,the Price Schedule,and any and all other applicable amendments,schedules,exhibits,and attachments, including without limitation,the documents listed below.Merchant has read,understands and agrees to be bound by the Agreement,as may be amended from time to time in accordance therewith.If Member Bank and/or Processor agree to provide services to Merchant,submission of any transactions or items to Member Bank,Processor,or its third party providers constitutes consent to the Agreement Terms And Conditions and the terms and conditions related to any other service Merchant has elected to receive.Merchant can request a copy of the Agreement at any time by contacting a Processor Customer Service Representative at(866)453-7047 or Relationship Manager. • Addendum A—General Services Addendum • Network Interchange Schedules(as applicable)- • Privacy Notice • Transaction Risk Fee Schedules • Rules Summary t -.-z ?, �cu..u-. e -. � 7..y .y "r/'..'��: rati sa "5 „u t•' .t.. v; �x� � a� +' DISCLO:SURES+� �Sksd1 i...lit r, .. jY"'� '.���:, ram ..�'�i's`$;'�....-__:�:.. e z:'_; �" VISA MEMBER BANK INFORMATION:Citizens Bank,N.A.,1 Citizens Plaza,Providence,Rhode Island,02903(877)550-5933 IMPORTANT MEMBER BANK RESPONSIBILITIES: (1)A Visa Member is the only entity approved to extend acceptance of Visa products directly to a Merchant. (2)A Visa Member must be a principal(signer)to the Merchant Agreement. (3)The Visa Member is responsible for educating Merchants on pertinent Visa Operating Regulations with which Merchants must comply. (4)The Visa Member is responsible for and must provide settlement funds to the Merchant. (5)The Visa Member is responsible for all funds held in reserve that are derived from settlement. IMPORTANT MERCHANT RESPONSIBILITIES: (1)Ensure compliance with cardholder data security and storage requirements. (2)Maintain fraud and chargeback below thresholds. (3)Review and understand the terms of the Merchant Agreement. (4)Comply with Operating Regulations. The responsibilities listed above do not supersede the terms of the Merchant Agreement and are provided to ensure the Merchant understands some important obligations of each party and that the Visa Member(Acquirer)is the ultimate authority should the Merchant have any problems. The parties agree electronic signatures will have the same legal effect as an original(i.e.ink)signature and that an electronic, scanned, facsimile, or duplicate copy of such signatures may be used as evidence of execution. A scanned, facsimile, or duplicate copy of this Disclosures page executed by the Merchant shall also be treated as and/or constitute an original. Merchant Signature Date Printed Name John F.Strough,III Title Town Supervisor MEMBER BANK:CITIZENS BANK,N.A.,ONE CITIZENS PLAZA,PROVIDENCE,RHODE ISLAND 02903 . FISPDE-RS-8.2021 ID. • • • GATEWAY CONFIGURATION IF I EDMUNDS GOVTECH Merchant Information Legal Name Town of Queensbury Federal Tax ID 14-6002393 Time Zone Eastern Address 742 Bay Road Cut Time 00:00 Midnight—Default City Queensbury Max Payment Amount $50,000.00 State New York Product Description Tax Payments Zip 12804 Settlement Information Routing Number 021302554 Account Number 10651973 Merchant/DBA Descriptor Descriptor(18 char max) Rec of Taxes—Electronic Account Customer Service Number 518-793-4121 `_�9.y.y�"�'.ka "Eu.�f�-P o..�s� x � .. `���'r��- �a, � u ,,.>- v .w, r 5;. _ sq ✓a ktc 'r /n, ?a. y ti.h� " ! .« ' € a ' q� �arge�' .z. n §�i:ce v n bs z v S qqr F, e w Hess Corltlt , vP,�A „ fafr E rgeback/In�Q►ce Contacts Y , � � �5�:.: Trn�?�'v�'C'b -`s,�; .�..�y :a.�r� •,^:.�.i;�-k�',�'� •.,r.'u���� an Y3�i�.hYttti� �''cL-'T,..s..a-,i.�Fs .�.ns '``�'1�.. �.,:i;:::�:.�i.",�-"'s.i».�`�i,,.�i'�''.x'�'a'�r".':kh '�7�a�il.,rY�..�e..fi._afl+.nyt.x"L.....r��... Name Caroline H.Barber Name Caroline H.Barber Email carolineb@queensbury.net Email carolineb@queensbury.net x,;v zs, t - j t4 i-3 0,f y Y 14- , ofy., " ` w s,!.5 1 A -. t wtt e.2 ,t rl y 2 € 7 w *,v, p5 j , Sw i e Y �s{ SRAYR. { jiai. � s `� „�'" 3 4f hSvmatc L` ',: i a u ,d3 : ,ia u „� :� t , , GAYY AYYAYAatRfigs tg Featgadingkl-5V- diY Accepted Payment Types F/S Channel Type Gateway Settings 0 American Express El PayDirect Web Address Verification System(AVS) N/A(No AVS Check) El Discover _ 0 PayDirect VT Card Verification Value(CVV) ON El MasterCard 0 IVR A:Acct number last 4,UserPartl, Duplicate Payment Protection L2GMerchantCode,Visa 0 Mail/Telephone Order Total Trans Amt Q PinLess Debit—WebIIVR Only 0 API 4.X Duplicate Time Period: 15 Minute Q E-Check/ACH ❑API 5.0 Vendor Name(if applicable) Edmunds GovTech Vendor Certified(if applicable)PayDrreet Site:Configaration pP ) Yes PayDirect Site Type PayDirect Site URL Debits Allowed: E✓i Yes 0 No Tax Web PT Separate ACH Batch Rejects: El Yes 0 No Pricing Model Card Fee Debit Fee ACH Fee 2.95%Fee 2.95%Fee Flat$1.95 Notes or Instructions