Loading...
3.18 3.18 LABOR AND POLICY\Workplace Violence Prevention Program Policy—Adopt Amended Version Again—4-16-18 RESOLUTION AUTHORIZING ADOPTION OF AMENDED TOWN OF QUEENSBURY WORKPLACE VIOLENCE PREVENTION PROGRAM RESOLUTION NO.: ,2018 INTRODUCED BY: WHO MOVED ITS ADOPTION SECONDED BY: WHEREAS, the Queensbury Town Board has long recognized the value of its employees by seeking to provide a safe working environment for each and every Town employee and minimize the risk of workplace violence, and WHEREAS, on April 2, 2018, by Resolution No.: , the Town Board authorized adoption of an amended Workplace Violence Prevention Program("Program"), and WHEREAS, the New York State Department of Labor has recommended further changes to the Town's Program, and WHEREAS, the results of those suggested changes have been incorporated into a further amended proposed Program, and the Town Board wishes to accordingly authorize such proposed amended Program as presented at this meeting, NOW, THEREFORE, BE IT RESOLVED, that the Queensbury Town Board hereby authorizes the adoption of the amended Town of Queensbury Workplace Violence Prevention Program including the suggestions from the New York State Department of Labor substantially in the form presented at this meeting and authorizes and directs the Town Supervisor to make arrangements for the distribution of copies to all Town employees, including members of the Town's Unit of the Civil Service Employees Association, and BE IT FURTHER, RESOLVED, that the Town Board further authorizes and directs the Town Supervisor to forward a certified copy of this Resolution along with the amended Workplace Violence Prevention Program to the appropriate representatives of the New York State Department of Labor, and the Town Supervisor, Town Safety Officer, Town Counsel and/or Town Budget Officer to take any action necessary to effectuate the terms of this Resolution. Duly adopted this 16th day of April, 2018, by the following vote: AYES NOES : ABSENT . APPENDIX"C" Explain Risk Factors and Protection Measures from Workplace Assessment Highway/Water and Waste Water De t. Recreation Maintenance gec clin A. Working in remote work assignments- Employees will work hours assigned by their supervisor and will notify supervisor of any needed change in work schedule. Employees should be aware of closest phone or radio for 911 calls B. Dealing with irritated people outside of fellow staff • Employees are to keep calm and not escalate the situation and walk away from irate individuals and call 911 if necessary C. Employee internal disputes • Employees will be instructed that screaming,yelling, cursing, make derogatory remarks about each other is unacceptable behavior in the work place. • Internal arguing and yelling will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor. If you cannot exit you need to take appropriate action to get away. If there has been a threat of workplace violence, fill out an incident report. D. Employee External disputes • Employees will be instructed that this is unacceptable behavior in the work place. • Arguing and yelling with residents or individuals from the outside will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor. If there has been a threat of workplace violence,fill out an incident report. Field Service Personnel Fire Marshal Code Enforcemep1jAppraiser A. Dealing with irate people in the field • See Above B. Dealing with irate people in the office/counter • See Above • Activate panic buttons if available • Notify direct or appropriate supervisor • Notify others in the building if warranted • Limit public access to public areas only C. Conflict via phone • Do not escalate situation and speak calmly • Take notes • Notify direct or appropriate supervisor. 7 Clerical A. Dealing with irritated people at windows or open counters, including handling of cash. Residents access open offices • Employees will be instructed on when to call 911 and to make others in the building aware of an emergency. • The public will be kept out of offices whenever practical • Alternate persons will make cash bank deposits at different times of day. • Employees will be trained on keeping calm if an irate person confronts them. Employees will not get into vocal confrontations with the public. Such behavior is unacceptable. Employees should notify and involve their supervisor and let them handle it if warranted. B. Irate people attending court, board meetings and public hearings • Instructions will be given on use of the panic button in the meeting room,the building intercom as well where there is a phone available to dial 911 will be given during training. • Officials and the public will be advised of emergency exits at the beginning of all public meetings. C. Working alone in the building • Employees will work hours that have been assigned by their supervisor and will notify their supervisor of any needed change in work schedule. Employees should be aware of closest phone for 911 calls D. Employee internal disputes • Employees will be instructed that this is unacceptable behavior in the work place. Internal arguing and yelling will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor. If there has been a threat of workplace violence, fill out an incident report 8 Public Officials Irate people attending court, board meetings and public hearings • Officials and the public will be advised of emergency exits at the beginning of all public meetings. • Instructions will be given on use of the panic button in the meeting room, where there is a phone available to dial 911 will be given during training. • Elected and appointed officials will be trained on the proper conduct for officials at public meetings. Officials will not get into vocal confrontations with the public or each other • Court bailiffs will be present for court nights and metal detectors used to screen all attending court. The rear door of court room (by restrooms) will be locked so court attendees cannot enter once exiting that door Employee internal disputes • Employees will be instructed that yelling and fighting is unacceptable behavior in the work place. Internal arguing and yelling will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor. If there has been a threat of workplace violence, fill out an incident report_ EMPLOYEE TRAINING Employees will be trained about the physical risks at their respective places of employment with regard to workplace violence by their Department Head and/or supervisor. See Appendix D for physical hazards. 9 APPENDIX "D" This is the name of each building evaluated, followed by the names of the persons performing the evaluation, a physical description of each building evaluated and the specific hazards identified during this evaluation. Senior Center: Chuck Rice'and Susan Sheehan This is a two-story building with the downstairs (basement) containing storage and a wood shop used by the employees of buildings and grounds. The building is very busy daily with programs for seniors. There are no areas of previous security concerns with these activities. The biggest concern is the employee from buildings and grounds who is alone in this building in the evenings for cleaning.- This will be a recurring theme for shift workers and a "panic" button to be worn on their person seems a reasonable solution. Town Board meeting every other Monday may at some time present a security conoem if there are any contentious issues. There are no safety officers staffed for these potential occurrences. TOWN OFFICE CAMPUS BUILDING: Two story building housing multiple departments. Seven entrances to building and many windows. Security/safety breakdowns are below for each department. Supervisor's Office: Chuck Rice and Susan Sheehan This area contains the receptionist area for the administrative assistant and the supervisor's office. The main safety/security concern in this area is a visit from a disgruntled member of the public. There are panic-buttons and paths of egress for the Supervisor, but not for the administrative assistant. Accounting Department: Chuck Rice and Susan Sheehan This department has stellar security in place. No concerns here. 10 Department of Parks and Recreation: Chuck Rice and Susan Sheehan Though there is an adequate barrier to the public in the reception atrium, the Clerk from Parks and Recreation has been tasked with greeting all persons who enter the atrium to visit the office building. They should be equipped with a panic button for emergency calls for help. Assessor's Office: Chuck Rice and Susan Sheehan This office should NOT have, open counter space. If there is a need to interview a taxpayer (for an assessment review, for example) they should take them into the Supervisor's conference room or be provided with a separate interview area. There is no protection from disgruntled persons and the employee present during this assessment says they are not uncommon. A barrier should be provided that protects the employee from any type of potential assault. Town Clerk's Office: Chuck Rice and Susan Sheehan The only time that persons other than employees need to be behind the counter is for FOIL requests. The glass barrier separating the employees of this office from the public is not bulletproof. It is essentially useless. Zoning and Buildings and Codes: Chuck Rice and Susan Sheehan This department is extremely secure. No potential problems identified. Buildings and Grounds: Chuck Rice and Susan Sheehan Though the offices for this department are downstairs in the Town Office Building, there are many satellite locations where the employees of this department also go to perform their assigned tasks, including: Town Court, State Police Barracks, Banner at Quaker and Bay, Aviation Rd. Welcome sign, roundabout Aviation and Dixon, Queensbury EDC Dix Avenue, Bus 11 stop Media Drive, Sunnyside Historical and maintain kiosk at Main Street. This work is largely outside and there is minimal interaction with the public. Highway Department and Historian: Mike Palmer and Susan Sheehan This assessment is for the administrative section of the Highway Department and the Historian's office. The camera that covers the lobby needs to have an angle change or there needs to be another camera installed. If the visitor rings the bell and proceeds to the door they are obscured from the camera angle by the hallway. This was the only concern. Highway Department Garage: Mike Palmer and Susan Sheehan The Highway Department is slated to be refurbished and/or replaced. The areas of concern will most likely be addressed by having this done. It would be wise to note them here though. The Parts Shop is a cave. There is one path of egress and anyone can enter. This is dangerous for multiple reasons. In an active shooter situation, any employee (s) in this location would have to run towards the gunfire to escape. There should be another path of egress for this area. The next issue is the tight quarters for so large a number of employees that work LONG hours. The past incidence of workplace violence that the union has been made aware of in this department were worker on worker incidence. They need a LARGER more modern break area with more space to spread out and get away from others if they choose. Training on diffusing difficult situations is also called for and sexual harassment is imperative given the outstanding investigation into charges that all witnesses and the accused stated: "That's the environment here." UNACCEPTABLE Solid Waste (Ridge Rd. & Luzerne Rd.): Mike Palmer and Susan Sheehan The only risk to employees here (as disposing of one's trash doesn't in and of itself cause too much stress) are not in any imminent danger from the public. This can be re-evaluated annually. 12 Town Court: Mike Palmer and Susan Sheehan The courts (like the accounting department) is very secure and there are two security guards during court on Monday evenings. They are trained and armed. The employees had no issues with security. I would recommend perhaps one more panic button at a desk. There is one in the courtroom and one at the front window. Cemetery: Michelle Hatin and Susan Sheehan The cemetery is a fairly secure environment. Warren County Sheriffs patrol intermittently and the only area of some concern is that the receptionist and Cemetery Superintendent have only one path of egress and would be trapped in any time of concern. Crematorium: Michelle Hatin and Susan Sheehan The crematorium is secure. Water Department Administrative Building: Mike Palmer and Susan Sheehan The doors have locks and bars but are not always secured after hours providing entry to anyone. The reception desk downstairs has no barrier to the public and no panic button. Further, if confronted with a disgruntled individual, there is no way for the person to get out. They are trapped and there is no panic button. Each office downstairs should be armed with panic buttons. Water Treatment Plant: Mike Palmer and Susan Sheehan This is a non-secure facility in which there are often employees working alone throughout the night. There needs to be a different entry system for this facility and better protocol for outside contractors working after hours. Many times, the operator on duty is not even informed that there may be others in the facility after hours. Beside better security for the doors, the 13 employee on duty alone after hours should be armed with a panic device to summon assistance for emergencies. Water Distribution: Mike Palmer and Susan Sheehan Multiple exits. The prior report of violence here was employee on employee(s). As with the highway department, training in diffusing situations with difficult people would be warranted. Wastewater Department: Mike Palmer and Susan Sheehan No areas of concern here. Gurney Lane: Steve Lovering and Susan Sheehan Gurney Lane has not suffered any areas of safety concerns since doing away with the evening free swim. There is a supervisory employee there or available at all times to handle any issues that may arise with the public. Jenkensville Park: Steve Lovering and Susan Sheehan No areas of previous concern here. Plenty of exits from all buildings. Security (tag) system for entering the building should be applied to Water Treatment Plant. 14 DEPARTMENT: Senior Center Supervisor's Office Accounting Dept.of Parks&Rec. Security Features YES NO N/A YES NO N/A YES NO N/A YES NO N/A Reception Area X X X X Barriers separating client from work area X X X Separate Interview areaX X X X X Emergency Numbers posted by phones X X X X Multiple Exits X X X X Unobstructed Office Exits X x X x Door Control(s)lock,buzzer,panic bar some doors/not all X X X Door Detector alarm(s) X X X X Adequate lighting in and around X X X X Parking lot well lighted X X X X Panic Button(s) X X X Video Monitor(s) X X X X Landscaping to provide unobstructed view X X X X of workplace Limiting signs on windows X X X X Employee Risk Factors Working with the public X X X X Work late night or early morning X X X X Exchange money with the public X X X X Work alone or in small numbers X X X X Work in a location with uncontrolled X X X X public access Areas of previous security concerns X X X X Any other factors that might place employees at risk Town Counsel Assessor's Office Town Clerk's Office Codes and Zoning YES NO N/A YES NO N/A YES NO N/A YES NO N/A X X X X X X X X X X X except FOILS X X X X X X X(shared door) X X X X X X X X X X X X X X X X X X X X X X ? X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X ? X X X DEPARTMENT: Buildings and Grounds Highway Admin/Hist. Highway Garage Luz Rd.Solid Waste Security Features Yes No N/A Yes No N/A Yes No N/A Yes No N/A Reception Area X X X X Barriers separating clients for work area X X X X Separate Interview area X X X X Emergency Numbers posted by phones X X X X Multiple Exits X X X X Unobstructed Office Exits X X X X Door Control(s) lock, buzzer,panic bar X X X X Door Detector alarm(s) X X X X Adequate lighting in and around X X X X Parking lot well lighted X X X X Panic Button(s) X X X X Video Monitor(s) X X X X Landscaping to provide unobstructed view X X X X of workplace Limitinng signs on windows X X X X Employee Risk Factors Working with the public X X X X Work late night or early morning X X X X Exchange money with the public X X X X Work alone or in small numbers X X X X Work in a location with uncontrolled X X X X public access Areas of previous security concerns X emp./emp. X X X Any other factors that might place employees at risk Ridge Rd.Solid Waste Courts Cemetery Crematorium Yes No N/A Yes No N/A Yes No N/A Yes No N/A X X X X x x x x x X x x x x x x x x x x x x X x x x x x X x X x X x x X X x x x x X x X x X x X x x x x x X x x 00 wo x x x x x x x x x x x x x x x x x x x x x x x x DEPARTMENT: Wtr/W.Water Admin Water Plant Water Distribution Wastewater Dept. security Features Yes No N/A Yes No N/A Yes No N/A Yes No N/A Reception Area X X X X Barriers separating client from work area X X X X Separate Interview area Xup Xdown X X X Emergency Numbers posted by phones X X X X Multiple Exits X X X X Unobstructed Office Exits Xup Xdown X X X DoorControl(s)lock,buzzer,panic bar X X X X Door Detector alarm(s) X X X X Adequate lighting in and around X X X X Parking lot well lighted X X X X Panic Button(s) X X X X Video Monitor(s) X X X X Landscaping to provide unobstructed X X X X view of workplace Limited signs on windows X X X X Employee Risk Factors Working with the public X X X X Work late night or early morning X X X sometimes X sometimes Exchange money with the public Xdown Xup X X X Work alone or in small numbers X X X X Work in a location with uncontrolled X X X X public access Areas of previous security concerns X X X X Any other factors that might place employees at risk Gurney Lane Rec. Jenkinsville Rec. Yes No N/A Yes No N/A X x X x X x X x X x X x X x X x X x X x X x X x X x x x N x x x x x x x x x x x x Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Senior Center 1. Security Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) ✓ Emergency Numbers Posted by Phones / Multiple Exits Unobstructed Office Exits V/ { Door Control(s)lock, buzzer, panic bar SOW d0csr5 Door Detector(s)alarm Y Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitors) (rte Qa Landscaping to provide 1,00 O,PAi$S unobstructed view of workplace / Limiting signs on windows ✓ Other 2. Em Io ee Risk Factors Yes No N/A Working with the public Work late night or early morning i/ Exchange money with public Work alone or in small numbers Work in a location with uncontrolled J public access Areas of previous security concerns Any other factors that might place employees at risk 21 3. NO Security guards in this department 4. Description of the Building:#entrances and exits, number of employees, access to building, security features, areas of concern related to security t6wy- + a(�K - I q- 12-10 5QAA)rl UJcb-A �� o S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. �D PWOX- Evaluation Performed by: 22 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Supervisor's Office 1. Security Features Yes No . 7— Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits ✓ Door Control(s) lock,buzzer,panic bar ✓ Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Employee Risk Factors Yes No Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns , Any other factors that might place employees at risk 23 3. NO Security guards in this department 4. Description of the Bulidin :#entrances and exits, number of employees, access to building,security features, areas of concern related to security C'�a s S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: ... Lb 24 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Accounting 1. SecurltV Features Yes No NLA Reception Area Barriers separating clients from work area >/ Separate Interview Area(s) )� Emergency Numbers Posted by Phones ✓ Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) kLandscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N/A Working with the public V Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled ✓ public access Areas of previous security concerns Any other factors that might place employees at risk 25 3. NO Security guards in this department 4. Description of the Buildin ._#entrances and exits, number of employees, access to building,security features, areas of concern related to security S. Soecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 26 Town of Queensbury March 12,, 2018 Evaluation of the Physical Environment: Department of Parks and Recreation 4ou" ceqw- 1. Security Features Yes No WA Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones VX Multiple Exits Unobstructed Office Exits Door Control(s)lock,buzzer, panic bar Door Detector(s)alarm Adequate lighting in and around Parking Lot well lighted V/ Panic Button(s) Video Monitor(s) Cp-f\k� C&NAD-4 Landscaping to provide unobstructed view of workplace Limiting signs on windows other 2. Em to ee Risk Factors Yes No N/A Working with the public Work late night or early morning V Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 27 3. NO Security guards in this department 4. Descri tion of the BuildinK..#entrances and exits, number of employees, access to building, security features, areas of concern related to security 'tit S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. '.pjm� cet'2rj Evaluation Performed by: � P 28 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Assessors Office 1. Securitv Features Yes No MA Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits C.� JAY,40 Unobstructed Office Exits Door Control(s)lock, buzzer, panic bar Door Detector(s)alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace arnA J&eL Limiting signs on windows Other 2. Employee Risk Factors Yes No -----PLA Working with the public V/ Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 29 3. NO Security guards in this department 4. Description of the Buiidin : #entrances and exits, number of employees, access to building, security features, areas of concern related to security t S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 112-22- 30 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Town Clerks Office 1. Security Features Yes No _____NLA Reception Area / Barriers separating clients from work area V ; 3 Separate Interview Area Emergency Numbers Posted by Phones -k< Multiple Exits ✓ Unobstructed office Exits Door Control(s)lock buzzer, panic bar Door Detector(s)alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) V/ Video Monitor(s) " Landscaping to provide / unobstructed view of workplace V Limiting signs on windows Other v -� 2. Employee Risk Factors Yes No N A Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns �[3Cy0 Any other factors that might place employees "'' at risk 31 3. NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building, security features, areas of concern related to security So, ade S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 32 3 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Zoning „,_&"�-3 +C 1. Securitv Features Yes No N/A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones / Multiple Exits >� Unobstructed Office Exits Door Control(s) lock, buzzer,panic bar �J / Door Detector(s)alarm %X/ Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide / unobstructed view of workplace / Limiting signs on windows ✓✓✓ Other 2. Employee Risk Factors Yes No N A Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns law Uw Any other factors that might place employees at risk 33 3. NO Security guards in this department 4. Description of the Building:#entrances and exits, number of employees, access to building,security features, areas of concern related to security C'-t, c9vk-,s S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. 2jy�W6 Evaluation Performed by: 34 ana'eIIt ,catEnv�t �'''' tS 'RT ELO ,e E�ata�'b°�.°tyy-� bye to theSpli iv $ ,�1 lice escj6be S . . ao..�t c°nsldes�e bulla a SecvsstY ^ fir, ration' l,ayeeapv iteypu k�°'w�ea$e°to d'eam t1�s �vot access dated l,aca doc ng�e er antbot e°01 for W0.1390 em jdyees' c� W COn 1 of the offs- tion t °f a ers0l& ) t. pe on coves Sec nwnbex cyst a: sesstaa►en the 4a' `c' t to ptesenttion goo► es a�ev S� D ate of reynlxes below the ° of e�'anc - froom , ,.: = fhisseed°n secdi ti° alt�ted-Use�neszva e �{�aaoa .�stracUO ' beinS a bet of 1T r�`" s itetfAcilitY�au�S ue. -ea to sec�ty sw►a w'o bttela Section as of covc feat°tes, eo Section 5• `' r lea�-Ya�Able g go�'�ozh mea . Recen°n As crate Client Bat'`'e JOS ew�ea(s b Phones S state hetet bets posted Eroez EXits obstnlcte Un CoptzoltsZ,.e. DpOs coot alas d the,�ot lace bar .Detect° and stows A°O1 t 1ic� a in . L de tea lot well 1ie�ted i� �„ .� lam$ the. . N./ . Pat c�,ttov sS paw otorts� �obstN �Tid�p�e,t°pi°`nde °D ace. e tsa th . osfiv9L of sib Lwu 0thez: Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Buildings and Grounds 1. Security Features Yes No N/A Reception Area ✓ Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits V/ J Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) CrIWOUYN Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N 'A Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 36 I NO Security guards in this department 4. Description of the BuIldInC.#entrances and exits, number of employees, access to building, security features, areas of concern related to security. '. ecurity.'w 'S I v, j44V �� WON), 4�� wk bxt r cwx� S. S �Mthe specific pecific Hazards: Using the information from Sections I- hazards related to this evaluation in Section 5. Evaluation Performed by: 37 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment; �p Highway Department 4- no" 1. Securitv Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) / Emergency NumbF erssPosted by Phones Multiple Exits Unobstructed Office Exits �Door Control(s) lock, buzzer, panic bar V (rmt 'J"q Door Detector(s) alarm � Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Employee Risk Factors Yes No N, A Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled / public access ✓/ Areas of previous security concerns Any other factors that might place employees at risk 38 3. NO Security guards in this department 4. Descri tion of the Buildin #entrances and exits, number of employees, access to building,security features, areas of concern related to security S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5, Evaluation Performed by: 39 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: �p� Highway Department GaA 6 1. Security Features Yes No N A Reception Area J Barriers separating clients from work area Separate Interview Area(s) V/ Emergency Numbers Posted by Phones ✓ .Multiple Exits-}' Unobstructed Office EXL' Door Control(s) lock, buzzer, panic bar Door Detector(s)alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) ✓ Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Employee Risk Factors Yes No N/A Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled ✓ � � �,p public access Areas of previous security concerns '" Any other factors that might place employees at risk 40 3. Na Security guards in this department 4. Description of the Buildin »#entrances and exits, number of employees, access to building, security features, areas of concern related to security S. S stifle Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. CA Evaluation Performed by: 41 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Solid Waste—Luzerne Rd. 1. Security Features Yes No Reception Area Barriers separating clients from work area Separate Interview Area(s) V/ Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em loyee Risk Factors Yes No Working with the public Work late night or early morning / -V Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 42 3. NO Security guards in this department 4. Descri tion of the Buildin . #entrances and exits, number of employees, access to building, security features,areas of concern related to security 5. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation performed by: 43 Town of Queensbury March 14, 20118 Evaluation of the Physical Environment: Solid Waste--Ridge Rd. 1. Securitv Features Yes No N Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits / Unobstructed Office Exits ✓ Door Control(s)lock, buzzer, panic bar f Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) V Video Monitor(s) Landscaping to provide f unobstructed view of workplace ✓ Limiting signs on windows Other 2. Employee Risk Factors Yes No N A Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 44 3. NO Security guards in this department 4. Description of the Buiidin :#entrances and exits, number of employees, access to building,security features, areas of concern related to security S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 45 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: -4S 1. Security Features Yes No NLA Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits q L Unobstructed Office Exits J Door Control(s) lock, buzzer, panic bar ✓ Door Detector(s) alarm / Adequate lighting in and around ✓ Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide / unobstructed view of workplace ✓� Limiting signs on windows Other 2. Employee Risk Factors Yes No N/A Working with the public V/ Work late night or early morning V Exchange money with public V/ Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns {,V Any other factors that might place employees at risk 46 3. NO Security guards in this department , A ?A� C&� 4. Description of the Buildin :#entrances and exits, number of employees, access to building, security features,areas of concern related to security S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 47 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Cemetery 1. Security Features Yes No N/A Reception Area Barriers separating clients from work area / 1� Separate Interview Area(s) ✓ Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar ✓ Door Detector(s) alarm V Adequate lighting in and around ✓ Parking Lot well lighted V/ Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Employee Risk Factors Yes No N A Working with the public Work late night or early morning rf Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access / Areas of previous security concerns Any other factors that might place employees at risk 48 3. NO Security guards in this department W PJ(W , .� � y 4. Description of the Building: #entrances and exits, number of employees, access to building, security features, areas of concern related to security r a Pat S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed b 'T1 Y 49 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Crematorium 1. Security Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones / V Multiple Exits J Unobstructed Office Exits V Door Control(s) lock, buzzer, panic bar V Door Detector(s) alarm Adequate lighting in and around V " Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace ✓ Limiting signs on windows Other 2. Employee Risk Factors Yes No N A Working with the public J Work late night or early morning V/ Exchange money-with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 50 3. NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building, security features,areas of concern related to security Shy, CMkZt, :�rO-U-) 3 64t kq (-3 S. 5 eclfic Hazards: Using the information from actions 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: AuA a,�, r 51 [INSERT EMPLOYER NI AMZJ 2F .torcT�ltat $�hr' i, 40 In WVR Y* i� �o a:'.r.:,£�:� '.t..tir.•�.ih•I`�i":fi!4'Gi'`7?.f - - - _ _ __ _ E-e3 Work in public settings-e.g.Health Care,Police. Officers,Firefighters,Social Workers _ Iz5 Work late night or earl morning hours _ Exchanste M2ne I with the Public _ Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk--- r isk _ 2 c�i!VYL` :ak' yse: ° r�y}fgr:p•,-:+••+a y:�,z - - - - - _ - - _ - -- mpa:i v.:,;zfw}. �w�4. ' r•.�x,:s-�. _ _ �-`_��=�=_ off•.. !` y:..,•,.. :3:�;'. �.;,._k.�"!�'a�;c�${'•,'�•s� ;h%"-•g:`:t{ .•xi"s:t -;u3=�'.- _ _ - - ���--s'�,„.�'s=�Jf,�•.°,�-,�''7:'.f4 ,.__..* •r.•�:_,1•.�;: ..:'Nuri::.iL}!•i��,7 R:Y,N�^:��:inr..:%:`.nef��vn�•..�.�•:\.:Ae.x-:Te:~��'•i re.y,.-� _ _ _ _ — __ _ -`%__ _ — •'�."Are-security guards present at the location Are guards posted at entrance(s) Do thElpatrol the building __ eq Are they provided with communication?If yes, / kn indicate whatjvpe in notes. Any other relevant inforulation - , 4 Dsczp�ti4 `Q tlnl' g - �'din""�' clescn""Uef u�;': _•. - � ��;.•`:' `li�:f•'.,y: ;T•'.�E+.�e.¢N�,c:�';rµ, •-€ - - -_ ,. �,Z^ .«t "`^}' `r t�,5;:r.`Sec r�ep +'tion •�ti: �£"'/1=�r��5: �t. _ _�._��.'��'=�_s�'•�`�,� :-;.`y".�� �� 4�' '�'�?y,•,+1c':�'`'•'•-7th"'�i.-r::_�d;i.�z:::•:-y:.:.."'. late t :• ��.��yyyy. _ i _ _ .p�r _..� 'iY. �' Y.. ..rSw-!,' -�r.� 3�.LF` E .�'�� :dSS:3�f-m`�.L•.'�.:s;.�e:w:it::'::::'..::' nk:vr'i�� '�'e.+si''� 'Jam. {/ fYkFF'Jc�ol :5'$�� k' � -- �' �, . �� M 1t3 TOWN OF QUEENSBURY 742 Bay Road, Queensbury, NY. 12804-5902 Workplace Violence Risk Evaluation walk through with Sue Sheehan, President of Town of Queensbury CSEA—the union employees group. I, .- 6. Tl (Print name) have walked through and reviewed the Town of Queensbury worksite: with Sue Sheehan,president•of the Town of Queensbury's employee's union. We have made any comments,notes,and suggestions for training employees who work in this job site on how to handle any foreseeable workplace violence possible scenarios,on the attached risk evaluation. Date and tim _ _. .� 0 At(—.._...__---- Signed by: Department Manager or Safety Officer: w Date: Sue Sheehan: Date: 3 Z " Home of Natural Beauty ... A Good Place to Live " i i 54 Town of Queensbury March 14, 2418 Evaluation of the Physical Environment: Water Admin. Bldg (SIJ +6OW 1. Security Features Yes No N/A Reception Area Barriers separating clients from work area Separate Interview Area(s) ✓�1' (riN" Emergency Numbers Posted by Phones J Multiple Exits UP 3 �✓ Unobstructed Office Exits W ?'' ✓ ,�(},� Door Control(s)lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around �App V Parking Lot well lighted ✓✓ Panic Button(s) Video Monitor(s) ✓j� Landscaping to provide J unobstructed view of workplace ✓� J Limiting signs on windows Other 2. Em to ee Risk Factors YR s No N A Working with the public Work late night or early morning ✓✓ Exchange money with public Vie) VLAf Work alone or in small numbers Work in a location with uncontrolled r / ,7 public access 1/ V/) Areas of previous security concerns Any other factors that might place employees at risk 55 I NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building, security features, areas of concern related to security r+' ��3 *W sA "6 S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. Evaluation Performed by: 4(�I 56 Town of Queensbury March 14, 2015 Evaluation of the Physical Environment: Water Plant 1. Security Features Yes No N A Reception Area Barriers separating clients from work area ✓ Separate Interview Area(s) V/ Emergency Numbers Posted by Phones Multiple Exits W1 11T I Unobstructed Office Exits Door Control(s)lock,buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) f Video Monitor(s) Landscaping to provide / unobstructed view of workplace V/ Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N A Working with the public V Work late night or early morning V Exchange money with public l Work alone or in small numbers Work in a location with uncontrolled public access g Areas of previous security concerns PUID C Any other factors that might place employees LAI([U)_J at risk 57 3. NO Security guards in this department 4. Description of the Buildin :#entrances and exits, number of employees, access to building, security features, areas of concern related to security S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. Evaluation Performed by: i 58 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Water Distribution 1. SecuritvFeatures Yes N N A Reception Area Barriers separating clients from work area Separate Interview Area(s) / Emergency Numbers Posted by Phones Multiple Exits to Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitors) Landscaping to provide V unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No ALA- Working AWorking with the public Work late night or early morningQ Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access l Areas of previous security concerns Any other factors that might place employees at risk 59 3. NO Security guards in this department 4. Descri flan of the Buildin #entrances and exits, number of employees, access to building,security features,areas of concern related to security S. S ecific Hazards; Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 60 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Wastewater Department 1. Security Features Yes No NIA Reception Area Barriers separating clients from work area J Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm / Adequate lighting in and around Parking Lot well lighted / Panic Button(s) Video Monitor(s) ✓ Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No NIA Working with the public Work late night or early morning Exchange money with public V Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 61 3. NO Security guards in this department 4. Description of the Build.inK. #entrances and exits, number of employees, access to building, security features, areas of concern related to security S. Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 62 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Gurney Lane 1. Security Features Ye No N A Reception Area Barriers separating clients from work area V Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s)alarm / Adequate lighting in and around Parking Lot well lighted Panic Button(s) V/ Video Monitor(s) Landscaping to provide / unobstructed view of workplace Limiting signs on windows Other C u^ c a "VA4 2. Employee Risk Factors Ye No — WA-Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers f Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 63 3. NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building, security features, areas of concern related to security S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. G" Swum tlu SSS pA MY J j S 'IV stag ?ktAe 3 Pat)/ Evaluation Performed by: `1 G 1 12 64 1 ` (INSERT EMPLOYER`AME] APPENDIX 2-B [I\SER?DATE) Sam a Evaluation o_f the Physical Environment Location: "r - - e-Cr - Person(s)conducting the evaluation: Date of assessment: This section requires the participation of the authorized employee representative(s). Instntctions:All sections below refer to present conditions.Cheri;"NA"for any items you do not consider applicable to the %vorksitelfacilite being evaluated.Using the information from Sections 1-3 and<<otu workiug lato«ledge of the building describe in Section 4 the building i.e.number of stories.number of entrances and exits.nuiuber of employees.access to the building,security features.areas of concern related to security.Using tine infomnation from Sections 14 list the specific hazards related to this evalttatiouu hiec ionn - - - - xrVM 1.Securi Features - __ 'Notes/Comments Reception Area Available - - Barriers to Se anile Clients from Work:area - - Separate Lttemiew Area(s) - - N Enrersenev Numbers Posted b_ v Phones �o ;Multiple Exits - Unobsuvcted Office Exits - Door Controls)i.e.locks.remote buzzer.panic bars Door Detector(s)door alarm - Ades unite lighline in and around the work _irate Parkina lot well li_ah_ted Panic Button(s) Video A•ionitor(s) Landscaping to provide unobstnncted view of the _ workplace Lituitin,the 72stina of sieurs on windows - - Other: - s [I`SERT EMPLOYER 1 1IEj x.Factors That Mght Place Employees at Risk - Work in public settings-e.g.Health Care.Police Otficels.Firefighters.Social'Workers NYork late night or early monuins hours Exchange money with the Public -- - -- 'l'lsork alone or in snxall numbers Work in a location with uncontrolled public access - Arens of previous security concerns Any other factors that inight place employees at risk- 3. isk3.Security Guards Are security au"Irds present at the location _ - Axe guards posted at entrance(s) Do they Introl the buildiue Are they provided with couununicatioiP If tits. indicate Mint m-1v in notes. Any other relevant information 4.Description of the Bulldiug:Using the infibu-p-ti s Irk"'—:S+ertioris:1= aivl Bilge of.tIie biuilding descn'lae in. Sectiou 4 the building(nutuber of entrances and exits,number ofemployees,access to the building,security features:areas of concern related to secure 0 . 'Rete IMSERT EMPLOYER NAME] e S.Specific Hoards:Usitaa the informalion from Scitions 1-4 list the specift hazards reloted to this evaltmtion in Section S. � v 67 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Jenkinsville 1. Security Features Yes No. N LA Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits ✓ Unobstructed Office Exits i/ Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm ✓ T Adequate lighting in and around Parking Lot well lighted Panic Button(s) ✓ Video Monitor(s) ✓ Landscaping to provide / unobstructed view of workplace Limiting signs on windows Other 2. Employee Risk Factors Yes No N A Working with the public CmO 11 ( +%A- Work late night or early morning Exchange money with public / f Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 68 3. NO Security guards in this department 4. Description of the Buildin :#entrances and exits, number of employees, 4 access to buildin , security features, areas of concern related to security S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. Evaluation Performed by: 69 (INSERT L•N•IPLOYER N NME] APPEIDII?-B m _ 11-INSERT DATE] - Sale Evaluatio of the Physical Environment Location:_ - ' - Person(s)conducting the evaluation: Date of assessment: (2 This section requires the participation of the authorized employee representative(s). Instructions:all sections below refer to present conditions.Check for arty items you do not consider applicable to the %vorksite/facility being evaluated.Using the information from Sections I and your worldttg 15ron'ledste of the building describe in Section 4 lite building i.e.uttntber of stories.munber of entrances and exits.number of employees.access to the building.security. features.areas of concern related to sectwity.Using the inforuiatiou from Sections 1-4 list the specific hazards related to this evaltL111011 iir Section 5- 1.Securi ;Features _ Notes/Comments Reception Area Available - - Banters to Se tnrnte Clients from Work Area - - O Separrte hrten-iew area(s) r- Emergency Numbers Posted by Phones - Multiple Exits Unobstructed Office Exits Door Coutrol(s)i.e.locks.remote buzzer.panic bars Door Delector(s)door alarm Adequate li_tditin,in and around the worklace Parking lot well lighted - Panic Btuton(s) ` Video\Ionilor(s) - Landscaping to provide unobstructed view of the_ - n'orkplace Limitine the postin_of signs on windows - Other: - - - - - bGr-e &A*d - �. (INSERT EMPLOYER 2:Fitctors That Might Place Employees at Risk - - Work in public settings-e.g.Health Care.Police Officers.Firi figtets.Social'Workers Work late night or early morning hours -50 Exchange money with the Public Work alone or in small munbeis wort,in a location with uncontrolled public access - Aieas of previous security concerns any other factors that iuight place employees at risk 3.Secur1t).•Guards - - - .Axe security guards present at the location .Aj•e guards posted at entrance(s) - Do they Patrol the building Are they provided with eomumu nicatiom'?If yes. t` indicate what tti a in notes. Any other relevant information Q fv .1 t 4.Description of the Building:Using the utformation frons Sections 1-3 and your workingknoxWedge of the building describe in Section 4 the building(number of entrances and exits,number of employees,access to the building,security features,areas of concern related to secu rit . - 1 (INSERT EINIPLOITR ti.1 MEj S.S cclflc Hazards:Using The infoMMlion from Seclioas 141ist.ihe s ific hazards related to tlds evaluation in Section S. 72 Town of Queensbury Workplace Violence Prevention Program Adopted April 2, 2018 Table of Contents Page No. Introduction 1 Purpose 1 Statement of Program 2 Scope of Program 2 Application of Program 2 Training 2 Reporting of Violence 3 Workplace Risk Evaluation 4 Introduction 4 Risk Evaluation and Methods to Prevent Incidents 4 Hierarchy of Controls 4 Program Review Plan 4 Appendix "A" 5 Workplace Violence Prevention Policy Statement 5 Appendix `B" 6 Workplace Violence Incident Report 6 Appendix "C" 7 Explain Risk Factors and Protection Measures from Workplace Assessment 7 Clerical g Public Officials 9 Appendix "D" Site Specific Assessment and Hazards 10-72 i Overview Workplace Violence Prevention Program Introduction Workplace violence presents a serious occupational safety hazard for workers. On June 7, 2006,New York State enacted legislation that requires the Town of Queensbury to perform a risk evaluation of its workplaces and develop and implement programs to prevent and minimize workplace assaults and homicides. The Town of Queensbury along with the authorized union representatives, were given the opportunity and assisted in the development of this program, the evaluation of the physical and environmental threats which they face, and the annual review of the workplace violence program. The Town of Queensbury has adopted a Workplace Violence Prevention Policy Statement which is attached hereto as Appendix"A." Purpose The purpose of the Workplace Violence Prevention Program is to provide information to managers, supervisors, and employees about preventing and responding to incidents of workplace violence or threats of violence and the "New York State Public Employer Workplace Violence Prevention Law"contained in Section 27-b of the New York State Labor Law. The goals of the program are: 1. To reduce the probability of threats or acts of violence in the workplace, and 2. To ensure that any incident, complaint, or report of violence is taken seriously and dealt with in a timely manner. The Town of Queensbury will not tolerate violence in the workplace. All incidents, complaints, and or reports of violence and threats of violence, will be taken seriously because the Town of Queensbury is committed to providing its employees with a reasonably safe and secure work environment. The Town of Queensbury's Workplace Violence Prevention Policy Statement will be conspicuously posted in each location as well as on the Intranet to advise all employees where they may report violations. 1 The purpose of this program is to address the issue of potential workplace violence, prevent workplace violence from occurring to the fullest extent possible, and set forth procedures to be followed when such violence has occurred. Statement of Program Violence and threats of violence in the workplace will not be tolerated by the Town of Queensbury. Examples of workplace violence can include oral or written statements, gestures, or expressions that communicate a direct or indirect physical threat of harm. Such behavior will be taken seriously and will be dealt with appropriately. Scope of Program All the Town of Queensbury employees are required to comply with this program. In addition, since visitors of the Town of Queensbury owned property and facilities are required to conduct themselves in a non-violent manner in conformity with existing law, employees who observe or experience visitors of the Town of Queensbury property engaging in violent behavior should follow the procedures in our policy for the reporting such behavior. Application of Program Violence and other physical disruptive behavior by or against an employee of the Town of Queensbury are unacceptable. Individuals who commit such acts may be removed from the premises and may be subject to appropriate disciplinary action, including, where legally appropriate,termination of employment and or criminal penalties. Training All employees will be informed of the requirements of the law,the risk factors in their workplace, and the location of the written workplace violence prevention program. Training is also required for employees on the measures they can take to protect themselves from the risks identified in the assessment and the details of the written workplace violence prevention program. Employee workplace violence training is to be provided annually. 2 Reporting of Violence An effective reporting system: (1) protects the Town of Queensbury's employees from harm in the workplace; (2) assists management in its effort to maintain a safe and productive work environment; and(3) ensures management the opportunity to investigate and determine the cause(s) and make recommendations to minimize recurrence. All workplace violence incident reports must be in writing. Any employee who witnesses or encounters any act of violence should: • Complete and submit the"Workplace Violence Incident Report'attached hereto as Appendix`B" and is available on the intranet or with their Department Manager. The Town of Queensbury will take necessary action. Any employee who believes that an imminent danger exists should bring the matter to the Town of Queensbury's immediate attention. • Immediately notify his/her supervisor and/or HR, as appropriate • As appropriate, notify building security • As appropriate, call 911 Supervisors/managers should approach such situations with caution, balancing the need to maintain an orderly workplace with personal safety. Following notification, if the Town of Queensbury's management has been given reasonable time to take corrective action and no such action has been taken,the employee or his or her representative may inform the Commissioner of Labor of the danger and request that an inspection be conducted. Such request must be in writing and include with a reasonable level of specificity the grounds of the notice. The Town of Queensbury is prohibited by law from taking any retaliatory action against any employee who: (1)has made the Town of Queensbury management aware of what the employee deems to be an imminent danger; (2) has requested that the Commissioner of Labor conduct an inspection; or (3) accompanies the Commissioner during an inspection of the Agencies,pursuant to §27-b.6 of Article 2 of the State Labor Law. 12 NYCRR Part 800.6(g)(2)(viii) Note: Nothing in this part shall require the disclosure of information otherwise kept confidential for security reasons. Such information may include information which, if disclosed: • Would interfere with law enforcement investigations or judicial proceedings; • Would deprive a person of a right to a fair trial or impartial adjudication; • Would identify a confidential source or disclose confidential information relating to a criminal investigation; • Would reveal criminal investigative techniques or procedures, except routine techniques and procedures; or • Would endanger the life or safety of any person. 3 Workplace Risk Evaluation Introduction Certain factors or situations may place employees at a greater risk of workplace violence. This workplace evaluation is based upon surveys of all of the Town of Queensbury's facilities conducted by Town of Queensbury representatives and authorized employee representatives. Risk Evaluation and Methods to Prevent Incidents Workplace violence can occur in any workplace setting. However, some settings or factors may pose a greater degree of workplace violence risk. Employment situations or factors that may pose higher risks for the Town of Queensbury employees include, but not limited to: • Working public settings • Working alone in small numbers • Having a mobile workplace assignment, and • Worker on worker workplace violence Records Examination and Risk Evaluations were also conducted and the methods and means by which the hazards are being addressed are listed in the document"Explain Risk Factors and Protective Measure from Workplace Assessment attached hereto as Appendix"C"."All Town of Queensbury sites were surveyed along with authorized employee representatives and hazards are identified in`Explain Risk Factors and Protective Measure from Workplace Assessment." Hierarchy of Controls A hierarchy of controls to which the program shall adhere as follows: engineering controls, work practice controls, and finally personal protective equipment. Program Review Plan The Town of Queensbury has a plan for program review and update on at least an annual basis. Such review and update shall set forth any mitigating steps taken in response to any incident of workplace violence. The review will also include the participation of the authorized employee representative(s). 4 APPENDIX"A" Workplace Violence Prevention Policy Statement The Town of Queensbury is committed to the safety and security of our employees. Workplace violence presents a serious occupational safety hazard to our agency, staff, and clients. Threats,threatening behavior, or acts of violence against the Town of Queensbury's employees where any work related duty is performed will be thoroughly investigated and appropriate action will be taken, including summoning criminal justice authorities when warranted. All employees are responsible for helping to create an environment of mutual respect for each other as well as clients, following all policies, procedures and program requirements, and for assisting in maintaining a safe and secure work environment. This policy is designed to meet the requirements of NYS Labor Law 27b and highlights some of the elements that are found within our Workplace Violence Prevention Program. The process involved in complying with this law included a workplace evaluation that was designed to identify the workplace violence hazards our employees could be exposed to. Authorized Employee Representative(s)will, at a minimum, be involved in: • The evaluation of the physical environment; • The development of the Workplace Violence Prevention Program and; • The review of workplace violence incident reports at least annually to identify trends in the types of incidents in the workplace and review of the effectiveness of the mitigating actions taken. All employees will participate in the annual Workplace Violence Prevention Training Program. The goal of this policy is to promote the safety and well-being of all people in our workplace. All incidents of violence or threatening behavior will be responded to immediately upon notification. All Town of Queensbury personnel are responsible for notifying the contact person designated below of any violent incidents, threatening behavior, including threats they have witnessed, received, or have been told that another person has witnessed or received. First Contact Person: Direct Department Supervisor Second Contact Person: Town Supervisor's office®Executive Assistant or Town Supervisor 5 APPENDIX"B" Workplace Violence Incident Report 1. Date of Incident 2. Time of day/shift when the incident occurred ............ 3. Workplace Location where incident occurred 4. Provide a detailed description of the incident including: Events leading up to the incident and how the incident ended; Names and job title of involved employee(s); Name or other identifier of other individuals involved; Nature and extent of injuries arising from the incident and; Name of witnesses Name of Employee Reporting the Incident(Optional) Note: Refer to 12 NYCRR Part 800.6 Section(i)(3)(ii)for special instruction on privacy concern cases. Print additional sheets if necessary. Date 6 APPENDIX"C" Explain Risk Factors and Protection Measures from Workplace Assessment Maintenance/Recycling A. Working in remote work assignments- Employees will work hours assigned by their supervisor and will notify supervisor of any needed change in work schedule. Employees should be are of closest phone or radio for 911 calls B. Dealing with irritated people outside of fellow staff Employees are to keep calm and not escalate the situation and walk away from irate individuals and call 911 if necessary C. Employee internal disputes • Employees will be instructed that screaming, yelling, cursing, make derogatory remarks about each other is unacceptable behavior in the work place® • Internal arguing and yelling will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor, If you cannot exit you need to take appropriate action to get away. If there has been a threat of workplace violence, fill out an incident report. D. Employee External disputes • Employees will be instructed that this is unacceptable behavior in the work place. • Arguing and yelling with residents or individuals from the outside will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor. If there has been a threat of workplace violence, fill out an incident report. Field Service Personnel it Marshal, Code Enforcement, Appraiser) A. Dealing with irate people inthe field 0 See Above B. Dealing with irate people int office/counter • See Above • Activate panic buttons if available • Notify direct or appropriate supervisor • Notify others in the building if warranted • Limit public access to public areas only C. Conflict via phone • Do not escalate situation and speak calmly • Take notes • Notify direct or appropriate supervisor. 7 Clerical A. Dealing with irritated people at windows or open counters, including handling of cash. Residents access open offices • Employees will be instructed on when to call 911 and to make others in the building aware of an emergency. • The public will be kept out of offices whenever practical • Alternate persons will make cash bank deposits at different times of day. • Employees will be trained on keeping calm if an irate person confronts them. Employees will not get into vocal confrontations with the public. Such behavior is unacceptable. Employees should notify and involve their supervisor and let them handle it if warranted. B. Irate people attending court, board meetings and public hearings • Instructions will be given on use of the panic button in the meeting room,the building intercom as well where there is a phone available to dial 911 will be given during training. • Officials and the public will be advised of emergency exits at the beginning of all public meetings. C. Working alone in the building • Employees will work hours that have been assigned by their supervisor and will notify their supervisor of any needed change in work schedule. Employees should be aware of closest phone for 911 calls D. Employee internal disputes • Employees will be instructed that this is unacceptable behavior in the work place. Internal arguing and yelling will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor. If there has been a threat of workplace violence,fill out an incident report 8 Public Officials Irate people attending court, board meetings and public hearings • Officials and the public will be advised of emergency exits at the beginning of all public meetings. • Instructions will be given on use of the panic button in the meeting room, where there is a phone available to dial 911 will be given during training. • Elected and appointed officials will be trained on the proper conduct for officials at public meetings. Officials will not get into vocal confrontations with the public or each other • Court bailiffs will be present for court nights and metal detectors used to screen all attending court. The rear door of court room (by restrooms) will be locked so court attendees cannot enter once exiting that door Employee internal disputes • Employees will be instructed that yelling and fighting is unacceptable behavior in the work place. Internal arguing and yelling will not be tolerated. Employees need to walk away and exit the area immediately then report incident to their Supervisor. If there has been a threat of workplace violence, fill out an incident report. EMPLOYEE TRAINING Employees will be trained about the physical risks at their respective places of employment with regard to workplace violence by their Department Head and/or supervisor. See Appendix D for physical hazards. 9 APPENDIX "D" This is the name of each building evaluated, followed by the names of the persons performing the evaluation, a physical description of each building evaluated and the specific hazards identified during this evaluation. Senior Center: Chuck Rice and Susan Sheehan This is a two-story building with the downstairs (basement) containing storage and a wood shop used by the employees of buildings and grounds. The building is very busy daily with programs for seniors. There are no areas of previous security concerns with these activities. The biggest concem is the employee from buildings and grounds who is alone in this building in the evenings for cleaning., This will be a recurring theme for shift workers and a "panic" button to be worn on their person seems a reasonable solution. Town Board meeting every other Monday may at some time present a security concem if there are any contentious issues. There are no safety officers staffed for these potential occurrences. TOWN OFFICE CAMPUS BUILDING: Two story building housing multiple departments. Seven entrances to building and many windows. Security/safety breakdowns are below for each department. Supervisor's Office: Chuck Rice and Susan Sheehan This area contains the receptionist area for the administrative assistant and the supervisor's office. The main safety/security concern in this area is a visit from a disgruntled member of the public. There are panic-buttons and paths of egress for the Supervisor, but not for the administrative assistant. Accounting Department: Chuck Rice and Susan Sheehan This department has stellar security in place. No concerns here. 10 Department of Parks and Recreation: Chuck Rice and Susan Sheehan Though there is an adequate barrier to the public in the reception atrium, the Clerk from Parks and Recreation has been tasked with greeting all persons who enter the atrium to visit the office building. They should be equipped with a panic button for emergency calls for help. Assessor's Office: Chuck Rice and Susan Sheehan This office should NOT have open counter space. If there is a need to interview a taxpayer (for an assessment review, for example) they should take them into the Supervisor's conference room or be provided with a separate interview area. There is no protection from disgruntled persons and the employee present during this assessment says they are not uncommon. A barrier should be provided that protects the employee from any type of potential assault. Town Clerk's Office: Chuck Rice and Susan Sheehan The only time that persons other than employees need to be behind the counter is for FOIL requests. The glass barrier separating the employees of this office from the public is not bulletproof. It is essentially useless. Zoning and Buildings and Codes: Chuck Rice and Susan Sheehan This department is extremely secure. No potential problems identified. Buildings and Grounds: Chuck Rice and Susan Sheehan Though the offices for this department are downstairs in the Town Office Building, there are many satellite locations where the employees of this department also go to perform their assigned tasks, including: Town Court, State Police Barracks, Banner at Quaker and Bay, Aviation Rd. Welcome sign, roundabout Aviation and Dixon, Queensbury EDC Dix Avenue, Bus 11 stop Media Drive, Sunnyside Historical and maintain kiosk at Main Street. This work is largely outside and there is minimal interaction with the public. Highway Department and Historian: Mike Palmer and Susan Sheehan This assessment is for the administrative section of the Highway Department and the Historian's office. The camera that covers the lobby needs to have an angle change or there needs to be another camera installed. If the visitor rings the bell and proceeds to the door they are obscured from the camera angle by the hallway. This was the only concern. Highway Department Garage: Mike Palmer and Susan Sheehan The Highway Department is slated to be refurbished and/or replaced. The areas of concern will most likely be addressed by having this done. It would be wise to note them here though. The Parts Shop is a cave. There is one path of egress and anyone can enter. This is dangerous for multiple reasons. In an active shooter situation, any employee (s) in this location would have to run towards the gunfire to escape. There should be another path of egress for this area. The next issue is the tight quarters for so large a number of employees that work LONG hours. The past incidence of workplace violence that the union has been made aware of in this department were worker on worker incidence. They need a LARGER more modern break area with more space to spread out and get away from others if they choose. Training on diffusing difficult situations is also called for and sexual harassment is imperative given the outstanding investigation into charges that all witnesses and the accused stated: "That's the environment here." UNACCEPTABLE Solid Waste (Ridge Rd. & Luzerne Rd.): Mike Palmer and Susan Sheehan The only risk to employees here (as disposing of one's trash doesn't in and of itself cause too much stress) are not in any imminent danger from the public. This can be re-evaluated annually. 12 Town Court: Mike Palmer and Susan Sheehan The courts (like the accounting department) is very secure and there are two security guards during court on Monday evenings. They are trained and armed. The employees had no issues with security. I would recommend perhaps one more panic button at a desk-. There is one in the courtroom and one at the front window. Cemetery: Michelle Hatin and Susan Sheehan The cemetery is a fairly secure environment. Warren County Sheriffs patrol intermittently and the only area of some concern is that the receptionist and Cemetery Superintendent have only one path of egress and would be trapped in any time of concern. Crematorium: Michelle Hatin and Susan Sheehan The crematorium is secure. Water Department Administrative Building: Mike Palmer and Susan Sheehan The doors have locks and bars but are not always secured after hours providing entry to anyone. The reception desk downstairs has no barrier to the public and no panic button. Further, if confronted with a disgruntled individual, there is no way for the person to get out. They are trapped and there is no panic button. Each office downstairs should be armed with panic buttons. Water Treatment Plant: Mike Palmer and Susan Sheehan This is a non-secure facility in which there are often employees working alone throughout the night. There needs to be a different entry system for this facility and better protocol for outside contractors working after hours. Many times, the operator on duty is not even informed that there may be others in the facility after hours. Beside better security for the doors, the 13 employee on duty alone after hours should be armed with a panic device to summon assistance for emergencies. Water Distribution: Mike Palmer and Susan Sheehan Multiple exits. The prior report of violence here was employee on employee(s), As with the highway department, training in diffusing situations with difficult people would be warranted. Wastewater Department: Mike Palmer and Susan Sheehan No areas of concern here. Gurney Lane: Steve Lovering and Susan Sheehan Gurney Lane has not suffered any areas of safety concerns since doing away with the evening free swim. There is a supervisory employee there or available at all times to handle any issues that may arise with the public. Jenkensville Park: Steve Lovering and Susan Sheehan No areas of previous concern here. Plenty of exits from all buildings. Security (tag) system for entering the building should be applied to Water Treatment Plant. 14 Dept.Of parks&Rec. Senior Center is is ofNOfice AccounS NO ting � X NO N/A YE k X X DEPARTMENT'- YES X X Security tr X X X X x X Receprlon Aresarea X XX X rrt rs separating cit t fr r X X Separate Interview are X X X Emergency t4umbers posted by PhonesX X X Multiple psi X X X UnobstructedOfficeits s� doors/not X11 X X anis r X X buzzer, X X Door Or�tls lick: X Door Detector alarm(s) X X X run X x I Adequate lighting X X in parking lot wellli kited Panic Button s x Vides Monitor s3Brie X �ri Unobstructed r Landscaping rnX X of workplace La s X iting signs on X X X X X 1 Wisk FactOrs X X X X public X Arkin With t �rric� X X X Work latenightOr early X r With thetic X X Eche nr� X X Work alone or in Ali X raii�d irk in location''With canc X X public access con rns Areas OPrevioussecuritymight place Any other factors that employeesat risk Town Counsel Assessor's Office Town Clerk's Office Codes and Zoning YES NO N/A YES NO N/A YES NO N/A YES NO N/A X X X X X X X X X X X except FOILS X X X X X X X(shared door) X X X X X X X X X X X X X X X X X X X X X X ? X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X ? X X X DEPARTMENT: Buildings and Grounds Highway Admin/Hist. Highway Garage Luz Rd.Solid Waste Security Features Yes No N/A Yes No N/A Yes No N/A Yes No N/A Reception Area X X X X Barriers separating clients for work area X X X X Separate Interview area X X X X Emergency Numbers posted by phones X X X X Multiple Exits X X X X Unobstructed Office Exits X X X X Door Control(s) lock, buzzer,panic bar X X X X Door Detector alarm(s) X X X X Adequate lighting in and around X X X X Parking lot well lighted X X X X Panic Button(s) X X X X Video Monitor(s) X X X X Landscaping to provide unobstructed view X X X X of workplace Limitinng signs on windows X X X X Employee Risk Factors Working with the public X X X X Work late night or early morning X X X X Exchange money with the public X X X X Work alone or in small numbers X X X X Work in a location with uncontrolled X X X X public access Areas of previous security concerns X emp./emp. X X X Any other factors that might place employees at risk Ridge Rd.Solid Waste Courts Cemetery Crematorium Yes No N/A Yes No N/A Yes No N/A Yes No N/A X x x x x x x x X X x x x x x x x x x x x x x X x x x X x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x DEPARTMENT: Wtr/W.water Admin water Plant Water Distribution Wastewater Dept. Security Features Yes No N/A Yes No N/A Yes No N/A Yes No N/A Reception Area X X X X Barriers separating client from work area X X X X Separate Interview area Xup Xdown X X X Emergency Numbers posted by phones X X X X Multiple Exits X X X X Unobstructed Office Exits Xup Xdown X X X Door Control(s)lock,buzzer,panic bar X X X X Door Detector alarm(s) X X X X Adequate lighting in and around X X X X Parking lot well lighted X X X X Panic Button(s) X X X X Video Monitor(s) X X X X Landscaping to provide unobstructed X X X X view of workplace Limited signs on windows X X X X Employee Risk Factors Working with the public X X X X Work late night or early morning X X X sometimes X sometimes Exchange money with the public Xdown Xup X X X Work alone or in small numbers X X X X Work in a location with uncontrolled X X X X public access Areas of previous security concerns X X X X Any other factors that might place employees at risk Gurney Lane Rec. Jenkinsville Rec. Yes No N/A Yes No N/A x x x x x x x x x x x x x x x x x x x x x x x x x x x x N x x x x x x x x x x x x Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Senior Center 1. Securltv Features Ye No N A Reception Area I/ Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits V/ . Door Control(s) lock, buzzer,panic bar So'r" d05 Door Detector(s)alarm ✓ Adequate lighting in and around Parking Lot well lighted Panic Button(s) / Video Monitor(s). P�1�2 Qa ✓ Landscaping to provide WO C,(l l 63 unobstructed view of workplace / Limiting signs on windows ✓ Other 2. Emplov,ee Risk Factors Yes No N A Working with the public Work late night or early morning / Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 21 I NO Security guards in this department 4. Description of the Building:#entrances and exits, number of employees, access to building, security features, areas of concern related to security + loved. - 3 5. S eufic Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. Evaluation Performed by: 22 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Supervisor's Office 1. Security Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits v Unobstructed Office Exits ✓ Door Control(s) back„ buzzer, panic bar r� Door Detector(s)alarm / Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No —ALA- Working AWorking with the public ✓ Work late night or early morning Vf Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns , 9)Lb� Any other factors that might place employees at risk 23 3. NO Security guards in this department 4. Description of the Building:#entrances and exits, number of employees, access to building,security features, areas of concern related to security cgL C" S. Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. 'et a.4n Evaluation Performed by: 677� 24 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Accounting 1. Securitv Features Yes No N A Reception Area Barriers separating clients from work area V Separate Interview Area(s) 1/ Emergency Numbers Posted by Phones ✓ Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detectors alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) rri Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N A Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 25 3. NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building,security features, areas of concern related to security S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. N"—/ Evaluation Performed by: � jF t ✓.+` f µ+ nM" 26 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Department of Parks and Recreation 40u." MtWL 1. Security Features Yes No N/A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones V/ Multiple Exits Unobstructed Office Exits Door Control(s)lock,buzzer, panic bar Door Detector(s)alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to eeRisk Factors Yes No Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 27 3. NO Security guards In this department 4. Description of the Building:#entrances and exits, number of employees, access to building,security features, areas of concern related to security S. Specific Hazards.: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. :NA �Mw Evaluation Performed by: 28 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Assessors Office 1. Security Features Yes No N Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits !66&NLd ✓'40 A& Unobstructed Office Exits Door Control(s)lock, buzzer,panic bar Door Detector(s)alarm Adequate fighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Empl!pyee Risk Factors Yes No Working with the public Work late night or early morning yj Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 29 3. NO Security guards in this department 4. Description of the Building.- #entrances and exits,number of employees, access to building, security features,areas of concern related to security S. SReclflc Hazards., Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: J24-02 30 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Town Clerks Office 1. Security Features Yes No Reception Area Barriers separating clients from work area -3 Separate Interview Area (S) 14, Emergency Numbers Posted by Phones V/ -k< Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer,panic bar Door Detector(s) alarm Adequate lighting In and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide V/ unobstructed view of workplace Limiting signs on windows Other 404- 2. Emplovee Risk Factors Yes No Working with the public Work late night or early morning Exchange money with public V/ Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 31 3. NO Security guards in this department 4. DescriDtion of the ggLiding.- #entrances and exits, number of employees,, access to building, security features, areas of concern related to security S. Specific Hazards: Using the information from Sections 1-4 list the specific _ hazards related to this evaluation in Section S. Evaluation Performed by: 32 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Zoning c� 1. Securltv Features Yes Na NLA Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits Unobstructed office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s)alarm X/ Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows ✓ Other 2. Em loyee Risk Factors Yes No NLA Working with the public Work late night or early morning V/ Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 33 3. NO Security guards in this department 4. Description of the Build in . entrances and exits, number of employees, access to building,,security features, areas of concern related to security C'0 S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. C, Evaluation Performed by: 1,—CW —ae-w—A 34 [INSERT EMPLOYER NAME] APPENDIX 24 [INSERT DATE] Sam le Evaluation of the Physical Environment Location. ^. - - Person(s)conducting the evaluation: Date of assessment: This section requires the participation of the authorized employee representatWe(s). Instructions:All sections below refer to present conditions.Check"DW for any items you do-not consider applicable to the work-site/facility being evaluated.Using the information from Sections 1-3 and your working knowledge of the building describe in Section 4 the building i.e.number of stories,number of entrances and exits,number of employees,access.to the building;security features,areas of concern related to security.Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. r Rece tion Area Available Barriers to S -arate Clients from Work Area , Separate Interview Area(s) Emerg.ency Numbers Posted b Phones Multi le Exits _ 1 4- _ Unobstructed Office Exits Door Controls)i.e.locks,remote buzzer,panic yv bars - Door Detect!?As)door alarm Z--e' Adequate lighting in and around the worlace Parking lot well lighted x Panic Button s) - Video Monitor(s) Landscaping to provide unobstructed view of the workplace• Limiting the- sting of signs on windows : ; Other: - - - Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Buildings and Grounds 1. Securltv Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones l Multiple Exits ►/ Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) ✓ Video Monitor(s) CbW4"T1 �11 � Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N A Working with the public l Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns / Any other factors that might place employees 6 at risk 36 3. NO Security guards in this department 4. Description of the Buildin : #entrances and exits,number of employees, access to building,security features, areas of concern related to security_ 647o-m S. Specific Hazards: Using the information from Sections 141Mhe specific hazards related to this evaluation in Section 5. Evaluation Performed by: 37 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment:. l ��p Highway Department 4- 1. Security Features Ye No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) / Emergency NumbF erssPosted by Phones Multiple Exits Unobstructed Office Exits 7 PA L& Door Control(s) lock, buzzer, panic bar 1/ (rfovt ( ) Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Employee Risk Factors Yes No ------NLA Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled / public access ti/ Areas of previous security concerns Any other factors that might place employees at risk 38 3. NO Security guards in this department 4. Description of the Buildin #entrances and exits, number of employees, access to building,security features,areas of concern related to security S. Specific Hazards. Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. Evaluation Performed by: 39 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Highway Department Go� 1. Sec Features Yes No ��UfltY NLk- Receptin Area Barriers separating clients from work area Separate Interview Area(s) V/ Emergency Numbers Posted by Phones V/ .Multiple Exits-q4�- q-ff- - Unobstructed Office EXL+--") V/ Door Control(s) lock, buzzer® p nic bar V/ Door Detector(s)alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. EmploVee Risk Factors Yes No N/A Working with the public Work late night or early morning Exchange one with public Work alone or insmall numbers Work in a location with uncontrolled public access Areas of previous security concerns 6t vxv�' Any other factors that might place employees at risk 40 3. NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building, security features, areas of concern related to security S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 41 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Solid Waste—Luzerne Rd. 1. Securitv Features Yes No Reception Area Barriers separating clients from work area Separate interview Area(sj Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Cl Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace ),V Limiting signs on windows Other 2. EM loyee Risk Factors Yes No N/A Working with the public Work late night or early morning -V/ Exchange money with public Work alone or In small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 42 3. NO Security guards in this department 4. Description of the Buildin #entrances and exits, number of employees, access to building, security features, areas of concern related to security S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 43 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Solid Waste—Ridge Rd. 1. Security Features Yes No N Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted ✓ Panic Button(s) V Video Monitor(s) Landscaping to provide unobstructed view of workplace ✓j Limiting signs on windows Other 2. Employee Risk Factors Yes No N A Working with the public Work late night or early morning ,r Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 44 I NO Security guards in this department 4. Description of the auildine:#entrances and exits, number of employees, access to building, security features, areas of concern related to security S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 45 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: 'S 1. Securitv Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits q G Unobstructed Office lExits _ J Door Control(s) lock, buzzer, panic bar ✓ Door Detector(s) alarm / Adequate lighting in and around ✓ Parking Lot well lighted Panic Button(s) U � � Video Monitor(s) Landscaping to provide / unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N/A Working with the public Work late night or early morning V/ V/ Exchange money with public Work alone or in small numbers / Work in a location with uncontrolled v/ public access Areas of previous security concerns LkCM '1r�QJ`1tY Any other factors that might place employees W at risk a 46 3. NO Security guards in this department w a �"4 06A4'-1 cel� 4. Description of the Building: #entrances and exits, number of employees, access to building, security features,areas of concern related to security S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 14'.0i2 jk&h OA/� 47 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Cemetery 1. Security Features Yes No N/A Reception Area Barriers separating clients from work area V/ Separate Interview Area(s) ✓/ Emergency Numbers Posted by Phones Multiple Exits ✓ ° Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s)alarm V Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em �lo ee Risk factors Yes No N/A Working with the public Work late night or early morning r✓ Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access / Areas of previous security concerns Any other factors that might place employees at risk 48 3. Na Security guards in this department 41AA* 0(w 4. Description of the Buildin : #entrances and exits, number of employees, access to building, security features, areas of concern related to security (W po 5. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. a, Pa� "v Performed b : ----� -- Evaluation Y .----� 49 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Crematorium 1. Security Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) f/ Emergency Numbers Posted by Phones / Multiple Exits Unobstructed Office Exits V Door Control(s) lock, buzzer, panic bar V Door Detector(s) alarm Adequate lighting in and around V, ! Parking Lot well lighted Panic Button(s) Video Monitor(s) V Landscaping to provide unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N A Working with the public Work late night or early morning V Exchange money-with public V Work alone or in small numbers rf Work in a location with uncontrolled public access V Areas of previous security concerns Any other factors that might place employees at risk 50 3. N8 Security guards in this department 4. Description of the Buildin : #entrances and exits, number of employees, access to building, security features, areas of concern related to security 5. S ecific Hazards: Using the information from ections 1-4 list the specific hazards related to this evaluation in Section S. Evaluation Performed by: 51 9NSER•T EMPLOYER NAVE] 2'=!:Fajst st `ate° r e - MIN-R �. . � :r.'^pr SlG'i�:R,-v-, t£' { s` Work in public settings-e.g.Health Care,Police, Officers,Firefighters.Social Workers ��--_ .. 3 _ _• _ Work late night or earl morning hours - Exchange money with the Public Work alone or in small numbers - Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that night place employees at risk 'Ly !•xr'�'- 9:q:.. .ryV�.�v�:' -ter r`yj, - - - _ - - - - - - €,_- ,�:.ri Tj"+f+.,.1"'{<:.. =3:;;��'cur;�.{`yxuGu�� c •= ' ' i�, i"':, x Fyt-s::".!a::��4•-:�i�,-.w ...,k .z.�a�=cP'p•a:,�ar;.v�x'_t:s:1.� �nc�'�,-=�r�:u:Gi���:^.";::�.ia•:}c�mr.,.�=< - - - - - - -- s�.:.,. •, t:'-�'' - Are-security guards present at the location .Are dards posted at entrance(s) Do they€ trol the bWldinsz Are they provided with communication?If yes, indicate what t e in notes. Any other relevant information .�� ,;.• f `�•�':�`. din `c�escn"lie�ii���:=�:,;. � 4' 'D'-cY 'tiPi oi��q�itl�; iiildm�� {,•. w, ;_,„ .. - � .��'� .+.(•".�. .u:.7�•.,�_ ark _ i'^ ec h r�is •'�:. o}s�,-.r�� °re lated A�CeoO � TIE � � Y,��-+. Ste' I�'�L`�� �_. � ��-_� ��' � .���. �.� �4.. xF:;r, ,�� n„ r�.* :5: � � �a Q� M Vi TOWN OF QUEENSBURY 742 Bay Road, Queensbury, NY. 12804-5902 Workplace Violence Risk Evaluation walk through with Sue Sheehan, President of Town of Queensbury CSEA—the union employees group. 1, i Y'(� ............._ --(Print name) have walked through and reviewed the Town of Queensbury worksite: with Sue Sheehan,president-of the Town of Queensbury's employee's union. We have made any comments,notes,and suggestions for training employees who work in this job site on how to handle any foreseeable workplace violence possible scenarios, on the attached risk evaluation. Date and tim Signed by: Department Manager or Safety Officer: w Date: A Sue Sheehan: �.. � Date: i "Horne of Natural Beauty ... A Good Place to Live " r 54 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Water Admin. Bldg I,t *DOt 1 1. Security Features Yes No N A Reception Area /V// Barriers separating clients from work area /.,n ✓I�� Separate Interview Area(s) ✓v 1' 0 " Emergency Numbers Posted by Phones J Multiple Exits tkP 3 ✓✓ / Unobstructed Office Exits W tA Z ✓ ✓ f�,� Door Control(s) lock, buzzer, panic bar ✓ Cvl W lS SV)j J Door Detector(s) alarm ldxlc� Adequate lighting in and around Jdp►' ' Parking Lot well lighted V/V/ 'a Panic Button(s) Video Monitor(s) ✓j� Landscaping to provide J unobstructed view of workplace l Limiting signs on windows ✓✓ Other 2. Employee Risk Factors YR s No N A Working with the public Work late night or early morning V/ Exchange money with public � � \/Ltf Work alone or in small numbers Work in a location with uncontrolled / public access V/ V/) Areas of previous security concerns Any other factors that might place employees at risk 55 I NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building, security features, areasofconcern related to security � �r 3 -�D t�u.�` fit, C n CL R-� S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. .. Evaluation Performed by: � 56 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Water Plant 1. Securitv Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones V/ Multiple Exits Wt4f I Unobstructed Office Exits Door Control(s)lock, buzzer, panic bar Door Detector(s) alarm Adequate lighting in and around Parking Lot well lighted Panic Button(s) f Video Monitor(s) Landscaping to provide f unobstructed view of workplace V/ Limiting signs on windows Other 2. Em lovee Risk Factors Yes No ----hVA Working with the public Work late night or early morning Exchange money with public l Work alone or In small numbers ✓ Work in a location with uncontrolled public access Areas of previous security concerns jOJ11u Q� '�`� p (lG 1 Any other factors that might place employees at risk �a� .Q►�I '-'"`����"-"' ()A 57 3. NO Security guards in this department 4. Descri tion of the Buildin : #entrances and exits, number of employees, access to building,security features, areas of concern related to security S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: 58 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Water Distribution 1. Security Features Yes N NLA Reception Area Barriers separating clients from work area Separate Interview Area(s) / Emergency Numbers Posted by Phones ✓ Multiple Exits to Unobstructed Office Exits / Door Control(s)lock, buzzer, panic bar V Door Detector(s) alarm V Adequate lighting in and around Parking Lot well lighted Panic Button(s) Video Monitor(s) ) Landscaping to provide V unobstructed view of workplace Limiting signs on windows Other 2. Em to ee Risk Factors Yes No N/A Working with the public Work late night or early morning �Q Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access l Areas of previous security concerns �J Any other factors that might place employees at risk 59 3. NO Security guards in this department 4. Description of the Building:#entrances and exits, number of employees, access to building, security features, areas of concern related to security 5. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section S. Evaluation Performed by: 60 Town of Queensbury March 14, 2018 Evaluation of the Physical Environment: Wastewater Department 1. Securltv Features Yes No N/A Reception Area Barriers separating clients from work area J Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits Unobstructed Office Exits Door Control(s)lock, buzzer, panic bar VJ/ Door Detector(s) alarm / Adequate lighting in and around V Parking Lot well lighted J Panic Button(s) ✓ Video Monitor(s) ✓ Landscaping to provide ?r unobstructed view of workplace Limiting signs on windows Other 2. Employee Risk Factors Yes No NIA Working with the public Work late night or early morning �we- ►^'�° Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 61 3. NO Security guards in this department 4. Description of theBuildin #entrances and exits, number of employees, access to building, security features, areas of concern related to security 5. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: G(1� 62 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Gurney Lane 1. Security Features Yes No N A Reception Area Barriers separating clients from work area Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits J Unobstructed Office Exits Door Control(s) lock, buzzer, panic bar Door Detector(s)alarm Adequate lighting in and around Parking Lot well lighted ✓ Panic Button(s) V/ Video Monitor(s) Landscaping to provide / unobstructed view of workplace Limiting signs on windows ✓ Other G�c;P u^ "w46 2. Employee Risk Factors Yes No NLA Working with the public Work late night or early morning Exchange money with public Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns Any other factors that might place employees at risk 63 3. NO Security guards in this department 4. Description of the Building: #entrances and exits, number of employees, access to building, security features, areas of concern related to security I s4tyj S. S ecific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. S(aunti (R-5 S res 12- Sc l v ur-► - ta. �~ �S )' L S Yl 3 Poo I Ow Evaluation Performed by: r) 64 ,Rti lY PIN 1IE� epl'`�icAl£ _ gyp' '' .srlvotiot►°S �C.�" the RS S;►nr -e£ t A1��TrcAble to o describe ip IV B eatntri eEs�o1r do pat co"s' of the v ,�dirr •seCtutt Ulti' �q l Ioiee VeV U�'it, ����'°N;1Acc s to tU re1At"d to du$ Ila ;), , erl eM� ;�► fo *orrc ees . zAt e e�sr a nrttbot+� recu , I:a apd=' of elAOO-y cl6chA I�ocr1'tp° copdrrttin¢t� on oft dtuo"s- rp s'ectrous its.nut" list the sPe u� perSop�S,�ss $, WX s the gA�rclgLet to prese1lt Colo iot fro sum Aird es Sectiosis I tiD Dote of a}re elo�v xe Let o the iufaN_ eY of enttA rAtioi► °sv hrs section Ya 11 sectio -luated•Uswio� 'pupba rlre it oru te nts trrctiotrs- • sUeirr ell vvpr lofse�rtitl' ksitetiAclltt� int i relAted to the b"it n � Section rtes•n'eAssect►atr�. evalr��tiart 5 �•Secuttt X' VI'il3Uevts oW 1or�:M e IZeCe t'or' rAte Ali Se s plroues toeAl e1 e rtefi'ie�v - F ostedbY y`,.tlrrn�ve"' enc rriic r Eive1e'le�;�rts ,,its �.1r• l,,lultt pftice�. bsurticted i e locks-VmIloteb, Uoot Corra'attsl lAce AlAtry uvdthe.vask UAaot'Detect4tls)dao nud Ain p to lieliti»e in li��ted ?.dei rrA lot%veU of tlA . por1�»1e �v guttot'tsl M1eted.re 4Anico�lotirtQz sZKo`ide ttitrobs 1 ode to fts an�vipdo"rs ti.�t'ds`A� a N rv4rkl'lac the tosrivo of si '�„Jtl�tt/11'Q plhe1' �tilY1-°�p' � tix�� k �1�:SE•R� �tnflwees Qty btYtaee police �batg ealibC�e actotS e•�"11�osle �ttblic settw Soca OU �tes Q ce pisefiti of earl the public late Uiul �tiitlti bet Use w°ae x,11 a �vb1�c ac CeS E;;cba a1°�je Of iU$n t�UCOntsQlle�`1 "lifay� with a eiUC�lQees at ask aiiaU . coUce F0&iU a lac t1ovS�c�vtltl lac s of Nxe t1�at�Uilit 4 any other f9rock Guards 10tioU esevt at die O-V. ps �Ucets� are$e�.�sit` os�ed at e��tr � s "o£d' Uii�laaceSs of caem ,�rscls biiild►vs if: p�vled Ty featvs ' atll the CO See „n FTOVI UOtes ' ; j 3;apd ci s o tike�ld►nar %feees+a le,aUt ii�foi� ti .. ��of 1101 iUdie;►te�eUa ori fca:.,..;,"> ' 'es0g �ri allies� o.the '�iEs,D°oab !eoof the tioU (Utu6jb o Seq�Op 4tS��Ililkltlin' ,, �,��I' later t IMSERT EMPLOYER.N%LAIE] e 5.S ecillc Hazards:Usin the inforntation from Seetiotts 1-41iss the ecific hazards reiAted to this evaitation in Seclion S. 1 ! 67 Town of Queensbury March 12, 2018 Evaluation of the Physical Environment: Jenkinsville 1. Security Features Yes No N/A Reception Area Barriers separating clients from work area V Separate Interview Area(s) Emergency Numbers Posted by Phones Multiple Exits ✓ Unobstructed Office Exits V ' Door Control(s) lock, buzzer, panic bar �/ Door Detector(s) alarm �., Adequate lighting in and around p� Parking Lot well lighted Panic Button(s) V/ Video Monitor(s) ✓ Landscaping to provide / unobstructed view of workplace V/ Limiting signs on windows Other 2. Employee Risk Factors Yes No N A Working with the public (mrJ aI ran' ' Work late night or early morning Exchange money with public / Work alone or in small numbers Work in a location with uncontrolled public access Areas of previous security concerns y Any other factors that might place employees V/ at risk 68 3. NO Security guards in this department 4. Description of the Buildin :#entrances and exits, number of employees, 4 access to building, security features, areas of concern related to security "K1`"__ _ ' t 1 fl, .1- ��) 3 6uw -14 S. Specific Hazards: Using the information from Sections 1-4 list the specific hazards related to this evaluation in Section 5. Evaluation Performed by: Y 69 e , (INSERT L•1IPLO1'ER\�,�IE) APPS\DIS 2-B [INSERT DATE] - Sample Evnluatio of the Phvsical Environment _ Location: r. Person(s)conducting the evaluation: Ala Date of assessment: This section requires the participation of the authorized employee representative(s). hrstnlctious:All sections below refer to present conditions_Check"2MV for any items you do not consider applicable to the worksite/facility being evaluated.Using the information from Sections I and gout working knowledge of the building describe in Section a the building i.e.number of stories.number of entrances and exits.number of employees.access to the building.security- features. ecuritfeatures.areas of concern related to security.Using the information from Sections 14 list the specific hazards related to this ev.,tltr�lioll in Section 5 L Sec ri 'Features - Notes/Comments Reception Aren Available Miners to Separnte Clients from Work Area - D -separate hill iew Area(s) - r Enrereencv Numbers Posted by Phones Multiple Exits Unobstructed Office Exits - - Door Control(s)i.e.locks.remote buzzer.panic bars Door Dete_etor(s)door alarm Adequate lining in and around the work lace Parking lot well lighted Panic Buttons) 'Video Monilor(s) - Landscaping to provide unobstructed view of the workplace _ Limiting theMosRiue of signs on windows ' Other: - - - I OCK-eA Cid pct . 1�`ees,at gtsk hat olit P�sce EwP T � �,Itlt Ca re•Police �- �,g�ictat"s �e.g. ubuc settiu_ ` corkers N1rott in P 1ers.Sock'►1 ltoius of�cets.Fireftah warner 1�rork lute Ill- or earl the tblie F aulle ntottez'With Pt i alone or in swan ountbets ublic access tivitli utIcoutrollea P =� t- �vot'k!it a lacation�eLtr. coucerus retiiotts Qttt�h„ce esnPtoyees at ris1: areas of N that tui_ affil other tactors Guards cation 3_Security as Present at the to sae security guar et"Mas Posted at etitrance(s) :ate` the buil& patrol uuiicatioti'It yes. he;w too titer %viih coutn ttildaag�scn ent tlie}1�ro\=idea a of the1� of cone sae t dotes. �otvledg feanres.areas indicate tivltat t1 a is Cation and yattr�var8 . tng�sectrity then rele�out in[orn gections 13 file btalcy =5►►"° the to er nttation of etz:Ptory* s,access to uilditig�'Oslo?Q_ and eats'nu d,Des fjou of the nttntbes of eutrauceS � tiou 4 the buildwg ielatecl to secttn f-oue-I VYN . s J11SER7 EMPLOYERNAME) 5_S pec1RcMmrds:Usjup the information from Sections 1-41ist.the specific hazards related to This evaluntion in Section 5. 72