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3.11 3.11 LABOR AND POLICY\\Policy – COVID Policy – Emergency – RATIFY REVISED - 4-6-2020 RESOLUTION RATIFYING ADOPTION OF REVISED TOWN OF QUEENSBURY COVID-19 PANDEMIC RESPONSE PLAN RESOLUTION NO.:_______________________________________________, 2020 INTRODUCED BY: _______________________________________________ WHO MOVED ITS ADOPTION SECONDED BY: _______________________________________________ WHEREAS, the United States is facing a pandemic related to Coronavirus Disease 2019 (COVID-19) and there was a need for the Town of Queensbury to adopt a COVID-19 Pandemic Response Plan (Plan) to deal with this emergency situation, and WHEREAS, by Resolution No.: 123,2020, the Town Board authorized adoption of its Plan and authorized the Town Supervisor to make modifications as he determined necessary as further information became known, with the Town Board to later have the ability to approve or disapprove an updated, revised Plan, and WHEREAS, by Resolution No.: 133,2020, the Town Board authorized and ratified adoption of the COVID-19 Pandemic Response Plan (Plan) as further revised, and WHEREAS, certain modifications have been made since the Plan was adopted and revised and the Town Board wishes to consider the Plan as further revised and presented at this meeting, NOW, THEREFORE, BE IT RESOLVED, that the Queensbury Town Board hereby authorizes and ratifies adoption of the COVID-19 Pandemic Response Plan (Plan) as revised and substantially in the form presented at this meeting, and BE IT FURTHER, RESOLVED, that the Town Board further authorizes the Town Supervisor to continue making modifications to the Plan as he determines that in his discretion are necessary as the situation changes and further information becomes known, with the Town Board to later have the ability to approve or disapprove a further revised Plan, and BE IT FURTHER, RESOLVED, that the Town Board further authorizes and directs the Town Supervisor to distribute copies of this Plan to all Town Departments and the Warren County Office of Emergency Services, and the Town Supervisor, Town Safety and Compliance Officer and/or Town Facilities Manager to take any and all actions necessary to effectuate the terms of this Resolution and the Plan, as it may be amended. th Duly adopted this 6 day of April, 2020, by the following vote: AYES : NOES : ABSENT : 2 COVID-19 PANDEMIC RESPONSE PLAN (Plan) Town of Queensbury, NY Adopted by Town Board: Monday, March 16, 2020 Revised Wednesday, March 18, 2020 Revised Monday, March 23, 2020 Revised Monday, April 6, 2020 In effect: Monday, March 16 to Friday, April 17, 2020 TABLE OF CONTENTS PAGE 1 INTENT & PURPOSE PAGE 2 LEGISLATIVE ENACTIONS PAGE 2 MEETINGS PAGE 2 BUILDING ACCESS LIMITATIONS PAGE 2 TOWN OFFICE AND HIGHWAY BUILDINGS PAGE 2 WATER BUILDING PAGE 2 DEPARTMENT CONTACT INFORMATION—TOWN & PUBLIC PAGE 3 PROTOCOLS PAGE 3-4 MEETING CANCELLATIONS PAGE 4 EMPLOYEE HEALTH PAGE 4-5 DEPARTMENT DISCUSSIONS PAGE 5-9 SECURITY PAGE 5 WATER/WASTEWATER DEPARTMENT PAGE 5-6 TOWN COURT PAGE 6 HIGHWAY PAGE 7 TOWN CLERK PAGE 7 ACCOUNTING PAGE 7 ACTIVITES CENTER PAGE 7 PARKS & RECREATION PAGE 8 BUILDING & CODES PAGE 8-9 TRANSFER STATIONS PAGE 9 POSTERS/SIGNS PAGE 9-10 TOWN/DEPARTMENT PLANS PAGE 10-11 TELEMEDICINE/LIVE HEALTH ON LINE PAGE 11 COVID-19 SANITATION PLAN PAGE 12 EMPLOYEE WORK-FROM-HOME POLICY PAGE 12-13 IT/PHONES PAGE 13-14 OTHER PAGE 14 HELPFUL WEBSITES PAGE 14 APPENDIX A PAGE 15-16 APPENDIX B PAGE 17-18 APPENDIX C PAGE 19 APPENDIX D PAGE 20 APPENDIX E PAGE 21 1 INTENT & PURPOSE In an effort to keep our workers, visitors and residents healthy, and mitigate the migration of COVID-19, Town Board and Town Managers have developed policy and protocol in regards to restricting building use and on-campus social gatherings. LEGISLATIVE ENACTIONS • April 6, 2020, Town Board resolution ratifying adoption of April 6, 2020 revised Plan. • March 23, 2020, Town Board resolution ratifying adoption of March 23, 2020 revised Plan. • March 18, 2020, 11:15 AM the Town Supervisor issued a Declaration of a State of Emergency, in accord with New York State Executive law Section 24; in order to take whatever steps are necessary to protect life and property, public infrastructure and provide such emergency assistance deemed necessary in the Town of Queensbury related to the Coronavirus 2019 (COVID-19) Pandemic and the threat of travel-related cases and community contact transmission of COVID-19. • March 16, 2020. Town Board Resolution recognizing the pandemic and need to adopt plan — COVID-19 Pandemic Response Plan to help deal with this emergency situation. Authorizes Town Supervisor to make modifications to the Plan as he determines that in his discretion are necessary as the situation changes and further information becomes known. MEETINGS • March 16, 2020. Emergency Town Board/Department Managers meeting. • March 17, 2020. Emergency Town Board/Department Managers meeting • Attendees: Town Board members, Department Managers, CSEA Representative, Safety Officer, Activities Center Management, Town Supervisor Executive Assistant, Town Court Judges and Others. BUILDING ACCESSS LIMITATIONS TOWN OFFICE AND HIGHWAY DEPARTMENT BUILDINGS: • As of March 17, 2020, closed to the public. • Residents are encouraged to do town business via phone, email or website. • All others must make appointments with the department they seek to have business. See website for contact information. WATER BUILDING: • Water Department is closed to all outside visitors unless by appointment. Doors will be locked after 8:30AM. • Public Water Samples will be dropped off in the Vestibule. Private Water Sample will not be accepted. 2 DEPARTMENT CONTACT INFORMATION-TOWN & PUBLIC o ASSESSOR—Tammie Landers:518-761-8244 tammiel@queensbury.net o BUILDING&CODES--Kate Deck:518-761-8256 kated@queensbury.net o PLANNING/ZONING—Maria Gagliardi:518-761-8219 mariag@queensbury.net o CLERK—Caroline Barber:518-761-8234 carolineb@queensbury.net o COUNSEL—Pam Hunsinger:518-761-8251 pamelah@queensbury.net o ACCOUNTING—JoAnne Watkins:518-761-8239 joannew@queensbury.net o PARKS & REC—Main #:518-761-8216 o SUPERVISOR—Victoria:518-761-8229 victorial@queensbury.net PROTOCOLS:TOWN FACILITIES, EMPLOYEES AND TOWN-RELATED ACTIVITIES From this day forward, until otherwise permitted, the following protocols will be followed: • Every effort will be made to maintain the recommended six foot social distancing. • Employee gatherings that violate recommended social distancing are prohibited. • In accord with the Centers for Disease Control and Prevention (CDC), employees who have symptoms of acute respiratory illness are recommended to stay home and not come into work until they are free of fever (100.4 F or greater using an oral thermometer), sign of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees should notify their supervisor and stay home if they are sick. • Committee meetings or more than few six attendees in the Supervisor's Conference Room will be prohibited. Of course, remote meetings/conferences are permitted and encouraged. (Live streaming of meetings is being investigated) • Town Board (including workshops) meetings will be held in the Activities Center: o One person at a time only will be permitted to use the public microphone. Sanitized wipes will be located adjacent to the microphone and the most recent user will be asked to wipe the microphone and take the wipe with them when finished. o An additional table will be added to accommodate additional distance between Town Board members. o Public will be encouraged to view the Town Board meeting's resolutions on line, town website. • Other meetings of town employees/visitors/etc. are allowed but limited to six, if a distance of about 6 foot separation can be maintained. o Any town functions that could violate the social distancing standard are prohibited, that includes cookouts, department meetings, etc. • Department Managers will work with the Town's Building&Grounds Department to assure that all door knobs and handles that are used by employees/visitors/etc. are periodically sterilized. • All counters and desk tops accessible and used by the public: 3 o Must be wiped sterilized periodically. o Must post signage that informs visitors that social distancing standard of six foot is to be followed; whether in line or at the counter. • Avoid sharing pens and pencils. • When cash money or documents transfer occur, sterilize hands immediately after and before next transaction. • COVID-19 related information posters will be placed in prominent places on all public access doors and employee work areas. • Employees who have fever, cough, difficulty breathing or shortness of breath or bluish lips or face should stay home and avoid public places. • Employees will avoid touching others, sharing dishes, glasses, cups, eating utensils, towels and pets. • Employees will regularly wash hands with use soap and water and hand sanitizer: Especially before and after eating; after sneezing, coughing or nose blowing; after using the restroom; before handling food; after touching or cleaning surfaces that may be contaminated; after using shared equipment and supplies. • Employees will be accommodated if: o In accord with the Governor's o COVID-19 related school closings require home care of their young children and/or they or other family members need care because of their COVID-19 sickness. MEETING CANCELLATIONS • ALL Planning Board and Zoning Board of Appeals meetings are herewith cancelled until further notice. EMPLOYEE HEALTH • Employees are being instructed to not report to work if they are sick. If ill, stay home and report such to your Department Manager. • Town Managers will make their department's employees informed as to the following: o Town employees are encouraged to take advantage of virtual doctor visits, available through their health plan if they require medical services for common health conditions. o The New York State Department of Financial Services (DFS) issued a directive requiring private health insurers in New York to make COVID-19 testing free for patients by waiving any out-of-pocket costs. This includes any fees associated with testing for novel coronavirus including emergency room, urgent care and office visits to an in-network health care provider for the purpose of being tested for COVID-19. On March 11, 2020 the IRS issued Notice 2020-15 advising that High Deductible Health Plans (HDHP's) can pay for COVID-19 testing and treatment before plan deductibles have been met. 4 • All copays related to COVID-19 testing and treatment will be reimbursed, if not waived by the provider. What if a Town employee suspects they have COVID-19? How would that impact their fellow workers? If possible, the employee should try and obtain confirmation of COVID-19. Employees who suspect they may have COVID-19 should begin by contacting their doctor or going to www.livehealthonlinne.com and complete the registration. Once registered, the employee will be able to video visit a doctor online all within the privacy and safety of your home. Please call all toll free at 1-888-LiveHealth (548-3432) or email help@ilivehealthonline.com if you have any problems registering. Note: Employees and Management should abide by Centers for Disease Control's, "Steps to help prevent the spread of COVID-19 if you are sick" (see APPENDIX A) and NYS Department of Health's, "Guidance on the Contacts of a Close or Proximate Contact of a Confirmed or Suspected Case of COVID-19" (see APPENDIX B). DEPARTMENT DISCUSSIONS SECURITY • The public intending to use the Town Office building will be restricted to using the northern front entry, the entry monitored by security. • Town Security will account for the visiting public; in that each person attending will be documented, this includes the following: name, destination, and time entering and leaving. All visitors as of March 19, 2020 will be expected to make appointments prior to their visit to the announced limited access buildings. • All departments who have appointments will share those with security; please supply security with the following information: who, what time, etc. • Will visually observe persons entering the building; Fever, cough, difficulty breathing or shortness of breath or bluish lips or face may be symptoms of COVID-19. At a distance of 6 feet, security will interview the suspect. If, through observation and interview, it is determined that the visitor may be ill, they will be asked to leave the premises. • Screening questions: o Do you have a fever and/or respiratory symptoms, like a cough or difficulty breathing? o Did you travel outside the US in the last 14 days? o Did you have contact with someone with possible COVID-19 in the past 14 days? WATER/WASTEWATER DEPARTMENT • Water Department is closed to all outside visitors unless by appointment. Doors will be locked after 8:30AM 5 • Public Water Samples will be dropped off in the Vestibule. Private Water Sample will not be accepted. • Installing/changing out meters in private residences will be prohibited. • The public will be allowed to drop samples off, filing for permits and apply for water service if the above practices are abided by. • The water department must remain manned, therefore will have to adopt proper practices that will limit COVID-19 exposure and at the same time insure its role in Public Health. • The Town's COVID-19 Response Plan was distributed Tuesday to all water and wastewater employees. • All doors are locked except for one entry—to enable the reception of municipal water samples. • Employees asked to abide by social distancing and Response Plan. • New customers and seasonal install of meters will be allowed (other than meter emergencies) TOWN COURT • In light of the State of Emergency declared by Governor Cuomo regarding the COVID-19 virus and pursuant to the recommendations and Order of Chief Administrative Judge Marks dated Sunday March 15, 2020, and related orders thereafter the Queensbury Town Court is postponing all non-essential court functions through at least April 13, 2020 and adopting the following procedure: Effective immediately, and continuing through April 13, 2020, with the exception of the events listed below, all in-person court events for civil and criminal dockets are adjourned and will be rescheduled EXCEPT: Arraignments or matters involving Order of Protection, Hearings, or other proceedings granted on motion in consultation with the Administrative Judge. If you are scheduled for any matters including Arraignment, contact the court at the number posted below for information on how to proceed. The above matters may be heard in a "Specialty Part" of the Warren County Courts at 1340 State Route 9. All other matters, call the number listed below for instructions on how to proceed. (Also, if you are a party in a case and have an attorney, call your attorney immediately and report your situation). Please be patient with our expected call volume. Notices of Adjournment, Appearance, or re-scheduled Court dates will be sent to attorneys of record or via US mail and, where possible, in accordance with form UCS- 517. If your mailing address needs to be updated with the court, please call the number: 518-745-5571 • The Town Judges continue working with the NYS Court System/Office of Court Administration (OCA) and the Governor's Office in an effort to address the abatement of the migration of COVID-19. 6 HIGHWAY • Breakroom meeting and other potential group gatherings/occasions must meet the directives of this Plan. • Two persons per vehicle only. • Administration and all other Highway Department Buildings are closed to the public. • The Town is participating in the Warren County's mutual highway aid program. • NOTICE POSTED ON TOWN WEBSITE: The Highway Department's Leaf& Brush Pickup has been suspended. TOWN CLERK • US Post Office Postmaster contacted. Daily carrier needs to contact the Town Clerk's Office upon arrival and be met by a Town Clerk employee to exchange out-going mail and our in-coming bins. It is the Town Clerk's position that maintaining the flow of mail is an "essential" process. • FedEx, UPS, DHL, and USPS* will be asked to call the Town Clerk's Office prior to deliveries and an employee will meet them at the front door. • No new peddlers' licenses will be issued until the social distancing directive has been lifted. ACCOUNTING The following rules have been adopted: • Please use the mail box to drop off items for Accounting • Retirees have been notified to mail health insurance payments and to make an appointment if they need to conduct other business with Accounting as staffing may be intermittent • VOUCHERS: Please process in multiple batches and leave in mail box. They will be processed for the next warrant date unless there is an issue. • PAYROLL: Please finalize by 9am on Mondays, if at all possible. If payroll is locked prior to you finalizing your Department's payroll, hours will be paid in the next check. If you know you are missing hours for an employee, please advise Maura and/or Denise first thing on Monday. • Use the phone, email and scanning systems to communicate as much as possible ACTIVITIES CENTER/QUEENSBURY SENIORS • All Queensbury Senior Citizens activities and programs are suspended. 7 PARKS & REREATION • The department is suspending all scheduled recreational programming and activities indefinitely. This cancellation includes the remainder of all current programs and any upcoming programs that may have been slated to begin over the next few weeks to a month. • Office hours are by appointment only. • All playgrounds are closed, barricaded, and swings are immobilized. Updated protocols have been established for both employees, athletic fields, trails and park users; social distancing reminders, organized, group games prohibited. See APPENDIXs C and D. BUILDING & CODES • WEBSITE NOTICE: IMPORTANT NOTICE: To help 'flatten the curve' of COVID-19,the Building and Code Enforcement department will only accept building permit submissions via mail (USPS, FedEx, UPS, etc.) or by calling the office to make arrangements. Invoices will be emailed after building permits have been approved and are ready for issuance. Once payment is received, the permit will be issued and mailed, with the receipt, to you. Reviews will take 3-4 weeks and inspections must be scheduled 24-48 hours in advance due to staff alternating days in the office. If you need to come to the office you must schedule an appointment at least 24-hours in advance and appointments are only available between 9:00am and 3:00pm. Thank you for your understanding and help. • ALSO: Governor Cuomo Executive Order No. 202.11, issued March 27, 2020. During the period when an Executive Order limiting operation of a type of facility or limiting the number of persons who may occupy any space is in effect, any operation of such a facility or occupancy of any such space by more than the number of persons allowed by said Executive Order shall be deemed to be a violation of law and in particular, but not by way of limitation, shall be deemed to be a violation of the Uniform Code or other local building code in effect in the jurisdiction in which the facility or space is located. In the event of any such violation, any state, county, or local police officer authorized to enforce laws within the jurisdiction in which the space or facility is located is authorized to remove persons from such space or facility. In addition, in the event of such violation, any state, county, or local code enforcement official or fire marshal authorized to enforce the Uniform Code or other local building code within the jurisdiction in which the facility or space is located is authorized to issue an appearance ticket, a Notice of Violation, an Order to Remedy such violation, which shall require immediate compliance, and/or a Do Not Occupy Order to any owner, operator, or occupant of any such facility or space. Nothing in this provision shall limit the authority of any governmental unit or agency to take such other and/or additional enforcement actions to the extent necessary to ensure compliance with such occupancy-related directives or facility operation-related directives. 8 • Construction sites are being monitored. Non-essential construction will receive Stop Work Orders (SWO). Only one contractor allowed on site. Finish up what's necessary to preserve the integrity of the building ONLY. TRANSFER STATIONS New Transfer Station hours open times: Ridge Road Transfer Station Tuesday- 7:45 AM to 11:30 AM Thursday- 7:45 AM to 11:30 AM Saturday - 7:45 AM to 11:30 AM Luzerne Road Transfer Station Wednesday- 7:45 AM to 11:30 AM Friday - 7:45 AM to 11:30 AM Saturday - 7:45 AM to 11:30 AM POSTERS/SIGNS • POSTER #1 o To be placed on Town's website, Facebook and all doors used by the public: ■ NOTICE TO VISITING PUBLIC (valid to April 17, 2020) • To better abate the spread of COVID-19, please avoid direct visits to town facilities. • Please consider using phone, mail and email, website or depository box: o Town phone: (518) 761-8200 o Town address: 742 Bay Road, Queensbury, NY 12804 o Town website: www.queensbury.net o Town depository box is located adjacent to south entry Town Office building. • Public use of Town facilities will be strictly limited — if you must physically visit a town facility, please make an appointment. • POSTER #2 (To be placed in the Activity Center Library on the entry doors) o NOTICE to activities/meetings being held in Activities Center. ■ No more than 20 audience attendees at any one time. ■ 6 Foot social distancing must be maintained at all times. ■ Activities Center Library area must also abide by these rules. • POSTER #3 o Informative/symptoms, etc. • POSTER #4 o STOP, BUILDING CLOSED TO PUBLIC, PLEASE CALL TO MAKE APPOINTMENT 9 • TOWN CLERK NOTICE: If you are here to make a PAYMENT IN CASH for taxes, water/sewer bills, or dog licenses, please call (518) 761-8234. We will make immediate arrangements • POSTER: DEPARTMENTCONTACTS: o ASSESSOR—Tammie Landers:518-761-8244 tammiel@queensbury.net o BUILDING & CODES --Kate Deck:518-761-8256 kated@queensbury.net o PLANNING/ZONING—Maria Gagliardi:518-761-8219 mariag@queensbury.net o CLERK—Caroline Barber:518-761-8234 carolineb@queensbury.net o COUNSEL—Pam Hunsinger: 518-761-8251 pamelah@queensbury.net o ACCOUNTING—JoAnne Watkins:518-761-8239 joannew@queensbury.net o PARKS & REC—Main #: 518-761-8216 o SUPERVISOR—Victoria:518-761-8229 victoria)@queensbury.net TOWN/DEPARTMENT PLANS TO REDUCE EMPLOYEE EXPOSURE TO THE COVID-19 VIRUS DEPARTMENT MANAGERS PLANS TO EFFECT GOVERNOR'S EXECUTIVE ORDER # 202.4: "Any local government or local subdivision shall, effective March 17, 2020, allow non-essential personnel as determined by the local government, to be able to work from home or take leave without charging accruals, except for those personnel essential to the locality's response to the COVID-19 emergency. Such non-essential personnel shall total no less than fifty-percent (50%) of the total number of employees across the entire workforce of such local government or political subdivision. • ACCOUNTING: Staff schedules and regular hours will be reduced; to accommodate needs, some staff will rotate schedules. Staff will be working remotely whenever possible. Staff will be in the office to process payroll and vouchers as necessary. • ASSESSMENT: The appraiser will finish the essential work needed for May 1st Tentative Assessment Roll in the office in the next few days. The assessor will continue to work from office 10-2 starting next week to correspond with the Town Clerk's office hours. The assessor may also work from home when not necessary to use resources in the office the office phone will go directly to the assessors' cell phone when she works from home. • BUILDING & CODES: Staff will be asked to work from home or other remote locations. • BUILDING & GROUNDS: Because cleaning and housekeeping measures that are required to best respond to the COVID-19 mitigation efforts. However, Building & Codes will cut everyday staff by half, alternating every other week. • CEMETERY: Superintendent will be present full time, all other employees will be on call- in basis, except crematory. • CLERK'S OFFICE: The staff will be rotating for the following two weeks; week of April 6th and the week of April 13th. The Town Clerk and 1st Deputy Town Clerk will work remotely as needed. The 2ND and 3rd Deputy Town Clerks and 2nd Deputy Tax Receiver will be working 4 hours each day. Hours will be from 10 a.m. to 2 p.m. with 10 appointments from 10:30 a.m. to 1:30 p.m. FOR ESSENTIAL TRANSACTIONS ONLY. The 1st Deputy Tax Receiver and Records Clerk will be home and utilized on an as-needed- basis. • COURT: At least two staff members will remain home and placed "on call," or will otherwise "work from home." • HIGHWAY: All non-essential employees as of March 18, 2020 will be told not to report to work until April 1, 2020 (about 30 employees). All employees must be available for call in emergencies. Employees who are at risk because of pre-existing illness, family illnesses that need attending to, and those employees who may have been in contact with an infected person will be asked to remain home and will not be on call in list. • LEGAL: Staff will work flex time, reduced hours, on non-essential days and full time on essential days. • PARKS & RECREATION: Reduce Town Office building staff from five to two —some staff will work remotely with laptops and communicate electronically. 90% of staff is working from home. Office hours are by appointment only. 175 employees involved with the Town's parks & Recreation activities will be asked to stay at home. • PLANNING & ZONING: Staff will alternate work; work every other day. • SUPERVISOR'S OFFICE: Two non-essential employees (school crossing guards) will be asked to stay home. • TRANSFER STATIONS: One employee, who due to health issues is an at-risk" employee, will be asked to stay home. Two full time and three remaining part time workers will have reduced schedules. Transfer Station hours will be reduced to half days with the hours 7:45 AM to 11:30 AM. Ridge Road Transfer Station will be open Tuesday, Thursday and Saturday. Luzerne Road Transfer Station will be open Wednesday, Friday and Saturday. • WATER/WASTEWATER: Both Water Maintenance Supervisors will be home dispatched as needed. One has permission to take home a vehicle. I have given the other Maintenance Supervisor permission to take a vehicle home. Wastewater will only have the Working Supervisor reporting to 823 Corinth Rd. Building Maintenance will only have one individual reporting to work. The Lab Operator will not report to work The Principle Account Clerk will not report to work. Alex Benway will not report to work. Field personnel will be taking vehicles home and reporting directly to the field; checking valve boxes, retrieving hydrant stakes, etc. TELEMEDICINE/LIVE HEALTH ON LINE • Employees are encouraged to set up an account for telemedicine, prior to any symptoms. • Using telehealth offered through your health plan may lower your risk of getting sick or exposing others to illness. We strongly urge you to not to wait and register until you are feeling ill. The first step is going directly to www.livehealthonline.com where you can complete the registration process. Once you register, you will be able to video visit a doctor online all within the privacy and safety of your home. Please call all toll free at 1- 888-LiveHealth (548-3432) or email help@livehealthonline.com if you have any problems registering. 11 COVID-19 SANITATION PLAN (Buildings & Grounds) The following precautions and proactive actions have and will be implemented regarding the cleaning and sanitation processes during the period of this outbreak for as long as it is deemed practical and effective. Common areas: All common area surfaces as well as wall switches will be sanitized as part of daily cleaning routine. All exterior door handles and touch points will be sanitized as part of the daily cleaning routine. Carpet cleaning will take place monthly or as dictated by the types and amounts of soils encountered. Office spaces: Daily: Currently each department has been issued either an aerosol can of disinfectant, box of latex gloves or both to immediately respond to what they feel are possible contamination issues and proactive area upkeep. Supplies will be replenished as long as supplies are available so an emphasis on prudent usage has been stressed. Normal cleaning practices will continue with final disinfecting taking place as a last task before exiting the space. Weekly: Unless heavily soiled or contaminated with food, trashcan liners will be replaced every Friday during the cleaning process. Monthly: High traffic carpets areas will be shampooed in all office areas. Restrooms: Restrooms will be deep cleaned twice per day OR as needs dictate Cleaning routines will be as follows: Third shift full cleaning, Noontime full cleaning. As this situation unfolds it may be necessary to modify this action plan to better improve on this process. EMPLOYEE WORK-FROM-HOME POLICY POLICY SCOPE & PURPOSE In this time of severe emergency in a common effort to prevent the further migration of the COVID-19 virus, and to better ensure or employees' health, welfare and safety, the Town will allow employees to work from home, if approved by their Department Managers and the Town Supervisor. If possible, town employees are expected to conduct their town jobs from home as much as possible through telecommunication and/or other means. All town employees are urged to take preventative measures to avoid exposing themselves and their families to the COVID-19 virus; preventive measures that might include, among other behaviors: Remain home, maintain social distance of one another (about 6 feet apart), wash 12 hands, use sanitizer on hands and place and articles that are shared, avoid contact with people who are sick, throw used tissues in the trash, wear a facemask if you are sick, and avoid touching your eyes, nose and mouth. In light of this COVID-19 pandemic, please think about what you're doing—is it good judgement? Is it expanding my exposure? If it is expanding your exposure, and it is not essential,then don't do it. Please don't do behaviors that will put your family, fellow workers and others at risk. Depending on Department Manager and Town Supervisor approvals, home/work arrangements may vary; work from home (or other remote location) may be full-time/everyday, full-time on certain days, or on certain days, dividing their schedule between being present at the town and home (or other remote location). Work from home arrangements are expected to be temporary in duration. In combination with the town's effort to be compliant with the Governor's Order 202.4 (the town should make every effort to reduce non-essential personnel by no less than fifty-percent (50%) of the total number of employees across the entire workforce of such local government or political subdivision), we advise both employees and Department Managers to consider these elements before asking/approving work from home: Is the employee eligible by nature of their job?; Are there any cybersecurity and data privacy concerns?; Will collaboration with the employee's team become difficult?; Do employees have the necessary equipment or software installed at home?; What are the conditions of employees' home or alternative place of work (noise, internet connection etc.)? COMPENSATION & BENEFITS Work from home or other remote location will not affect regular employees' employment terms. Employees are being instructed to not report to work if they are sick. If ill, stay home and report such to your Department Manager. If symptoms consistent with COVID-19 diagnosis persist, employees are expected to self- quarantine until symptoms disappear or until cleared by a physician. Any employee who is sick for non-COVID -19 related illnesses will use sick time for their absences. WISP Policy will remain in effect. IT/PHONES The Town is working to develop: • Live streaming capabilities of its Town Board meetings. o To enable public viewing and participation. 13 • Greater telecommunication/teleconferencing capabilities to enable, to maximum extent possible, any telecommuting/teleconferencing from home. • Develop ZOOM, or similar, conferencing capabilities. • By remotely calling 518-761-8300, any employee with a desk phone can call to check their voicemail messages. You have to enter your extension, and your password when prompted, then the codes are the same for checking, deleting, etc. your messages. OTHER • The town's website will provide the following: 1. Information about the COVID Virus. 2. Information about federal, state and county plans and activities. 3. The Town's current COVID-19 policies and protocol. • Warren County Health Services poster for visitors. (See APPENDIX E) HELPFUL WEBSITES • Centers for Disease Control and Prevention (CDC): o www.cdc.gov/ • President's Coronavirus Guidelines o www.whitehouse.gov/wp-content/uploads/2020/03/03.16.20 coronavirus- guidance 8.5x11 315PM.pdf • New York State Governor's website Coronavirus o www.governor.ny.gov • New York State Department of Health COVID19 Webpage: o www.health.ny.gov/diseases/communicable/coronaviruss • Glens Falls Hospital: o www.glensfallshospital.org • Websites for talking with Children about COVID19 o www.cdc.gov/coronavirus/2019-ncov/community/schools-childcare/talking- with-children.html o https://higherlogicdownload.s3.amazonaws.com/NASN/3870c72d-fff9-4ed7- 833f-215de278d256/Uploadedlmages/PDFs/02292020 NASP NASN COVID- 19 parent handout.pdff • Department of Homeland Security o www.dhs.gov 14 APPENDIX A Steps to help prevent the spread of COVID-19 if you are sick Steps to help prevent the spread a of COVID-19 if you are sick FOLLOW THE STEPS BELOW: If you are sick with COVID-19 or think you might have it,follow the steps below to help protect other people in your home and community. Stay home except to get medical care Wear a facemask if you are sick • Stay home:People who are mildly ill with • lfyouMe sit:You should wear a facemask COVID-19 are able to recover at home.Do when you are around other people and not leave,except to get medical care.Do before you enter a healthcare provider's office. not visit public areas. • If you are caring for others:If the person who is sick is not able • Stay in touch with your doctor.Call before you get medical care. to wear a facemask(for example,because it causes trouble Be sure to get care if you feel worse or you think it is an breathing),then people who live in the home should stay in emergency. a different room.When caregivers enter the mom of the sick person,they should wear a facemask.Visitors,other than • Avoid public transportation:Avoid using public transportation, caregivers,are not recommended. ride-sharing,or taxis. Separate yourself from other people in your Cover your coughs and sneezes 411) home,this is known as home isolation • Cover Cover your mouth and nose with a tissue when you cough or sneeze. • • Stay away from others:As much as possible, you should stay in a specific"sick room" • Dispase:Tttrow used tissues in a lined trash can. k and away from other people in your home. • Wash hands:Immediately wash your hands with soap and Use a separate bathroom,if available. water for at least 20 seconds.If soap and water are not • Limit contact with pets&animals:You should restrict contact available,clean your hands with an alcohol-based hand with pets and other animals,Just like you would around sanitizer that contains at least 60%alcohol. other people. - Although there have not been reports of pets or other Clean your hands often animals becoming sick with COVI D-19,it is still • Wash hands:Wash your hands often with recommended that people with the virus limit contact soap and water for at least 20 seconds. J sr with animals until more information is known. This is espedally important after blowing l_ - When possible,have another member of your your nose,coughing,or sneezing;going to household care for your animals while you are sick with the bathroom;arid before eating or preparing food. COVID-19.If you must care for your pet or be around animals while you are sick,wash your hands before • Hand sanitizer:If soap and water are not available,use an and after you interact with them.See COVID-19 and alcohol based hand sanitizer with at least 60%alcohol, Animals for more information. covering all surfaces of your hands and rubbing them together until they feel dry. Call ahead before visiting your doctor • Soap and water:Soap and water are the best option, • Call ahead:If you have a medical especially if hands are visibly dirty. appointment,call your doctor's office or Air emergency department,and tell them you • Avoid touching:Avoid touching your eyes,nose,and mouth have or may have COVID-19.This will help with unwashed hands. the office protect themselves and other patients. Avoid sharing personal household items • Do not share:Do not share dishes,drinking !�' glasses,cups,eating utensils,towels,or 40:w� bedding with other people in your home.RITA flux cdc.gov/COVID19 a I,I:UA ui/NR5 o 15 U • Wash thoroughly after use:After using these Items,wash them thoroughly with soap and water or put in the dishwasher. If you develop emergency warning signs for COVID-19 get medical attention Immediately. Clean all"high-touch"surfaces everyday Emergency warning signs include`: Clean high-touch surfaces in your isolation • Difficulty breathing or shortness of breath area("sick room"and bathroom)every day; • Persistent pain or pressure in the chest let a caregiver clean and disinfect high-touch surfaces in other areas of the home. r • • New confusion or inability to arouse • Bluish lips or face • Clean and disinfect:Routinely clean high-touch surfaces in your"sick room"and bathroom.Let someone else clean 'This list is not all inclusive.Please consult your medical and disinfect surfaces in common areas,but not your provider for any other symptoms that are severe or bedroom and bathroom. concerning. - If a caregiver or other person needs to dean and Call 911 if you have a medical emergency:If you have a disinfect a sick persons bedroom or bathroom,they medical emergency and need to call 911,notify the operator should do so on an as-needed basis.The caregiver/other person should wear a mask and wait as long as possible that you have or think you might have,COVID 19.If possible, after the sick person has used the bathroom. put on a facemask before medical help arrives. • High-touch surfaces include phones,remote controls, counters,tabletops,doorknobs,bathroom fixtures,toilets. How to discontinue home isolation keyboards,tablets,and bedside tables. • People with COVID-19 who have stayed home • Clean and disinfect areas that may have blood,stool,or body fluids (home isolated)can stop home isolation under on them. the following conditions: - if you will not have a test to determine if you are still • Household cleaners and disinfectants:Clean the area or item contagious,you can leave home after these three things with soap and water or another detergent if it is dirty. have happened: Then,use a household disinfectant. ■ You have had no fever for at least 72 hours(that is - Be sure to follow the instructions on the label to three full days of no fever without the use medicine ensure safe and effective use of the product.Many that reduces fevers) products recommend keeping the surface wet for AND several minutes to ensure germs are killed.Many also • other symptoms have improved(for example,when recommend precautions such as wearing gloves and your cough or shortness of breath have improved) snaking sure you have good ventilation during use of AND the product. • at least 7 days have passed since your symptoms - Most EPA-registered household disinfectants should first appeared be effective.A full list of disinfectants can be found - If you will be tested to determine if you are still contagious, hereexternal icon. you can leave home after these three things have happened: Monitor your symptoms • You no longer have a fever(without the use Seek medical attention,but call first:Seek medicine that reduces fevers) medical care right away If your illness s° AND is worsening(for example,if you have `" • other symptoms have improved(for example,when difficulty breathing). your cough or shortness of breath have improved) AND - Call your doctor before going in:Before going to the doctor's • you received two negative tests in a row,24 hours office or emergency room,call ahead and tell them your apart.Your doctor will follow CDC guidelines. symptoms.They will tell you what to do. In all cases,follow the guidance of your healthcare provider and local • Weara facemask:If possible,put on a facemask before you health department.The decision to stop house isolation should be enter the building.If you can't put on a facemask,try to made in consultation with your healthcare provider and state keep a safe distance from other people(at least 6 feet and local health departments.Local decisions depend on local away).This will help protect the people in the office or circumstances. waiting room. More information is available here. • Follow care instructions from your healthcare provider and local Additional information for healthcare providers:interim health department:Your local health authorities will give Healthcare Infection Prevention and Control Reconunendations instructions on checking your symptoms and reporting faPerso s Linder Illvestl�ation Eon 2019 Novel Coranavirus. information. 16 APPENDIX B Guidance on the Contacts of a close or Proximate Contact of a Confirmed or Suspected Case of COVID-19 NEWYORK Department STATE Of OPPORTUNITY of Health ANDREW M.CUOMO 7 HOWARD A.ZUCKER,M.D.,J.D. SALLY DRESLIN,M.S.,R.N. Governor Commissioner Executive Deputy Commissioner Guidance on the Contacts of a Close or Proximate Contact of a Confirmed or Suspected Case of COVID-19 Background As more cases of Novel Coronavirus(COVID-19) are identified or suspected across New York State, and individuals and families are required or recommended for mandatory or precautionary quarantine, it is important that there is a common understanding of the risk to contacts of contacts of a suspected or confirmed case. DOH Policy Guidance Person A is diagnosed with laboratory-confirmed COVID-19. If Person B had contact, closet or proximate2, with Person A, Person B would be subject to mandatory quarantine3(if close contact)or precautionary quarantine4(if proximate contact). Any individual (Person C)who is a contact of Person B (i.e.spouse,children, co- workers, etc.)is considered a"contact of a contact". Person C is not at risk for infection and would not be subject to quarantine unless Person B had or developed symptoms, or tested positive for the virus causing COVID-19. Person A Person B Person C •Confirmed Case •Contact of Case *Contact of a Contact •Required to be in •Required to be in •unless Person 8 has isolation mandatory(direct or develops contact)or symptoms of COVID precautionary 19,or tests postive (proximate contact) for COVID-19, quarantine Person C is not subject to quarantine 'Close contact is defined as"being within 6 ft of a person displaying symptoms of COVID-19 or someone who has tested positive of COVID-19" 'Proximate contact is defined as"being in the same enclosed environment such as a classroom,office,or gatherings but greater than 6 ft from a person displaying symptoms of COVID-19 or someone who has tested positive for COVID-19" 3 Mandatory quarantine is required for a person who"has been in close contact(6 ft.)with someone who is positive,but is not displaying symptoms for COVID-19;or person has traveled to China,Iran,Japan,South Korea or Italy and is displaying symptoms of COVID-19" °Precautionary quarantine is required for a person who"meets one or more of the following criteria:(I)has traveled to China,Iran,Japan,South Korea or Italy while COVID-19 was prevalent,but is not displaying symptoms; or(ii)is known to have had a proximate exposure to a positive person but has not had direct contact with a positive person and is not displaying symptoms" Empire Stale Plaza,Coming Tower,Albany,NY 122371 health.ny goy 17 NEW YORK Department STATE OF OPPORTUNITY. of Health ANDREW M.CUOMO Health `OWARD A.ZUCKER,M.D.,J.D. SALLY DRESLIN,M.S.,R.N. Governor Commissioner Executive Deputy Commissioner Examples of"Contact of a Contact"Scenarios: • Household Members: o If an asymptomatic individual is contacted by a local health department to be notified that they are a contact of a confirmed case,they will be required to be under mandatory quarantine or precautionary quarantine in their home, depending on if contact was close or proximate respectively, following the guidelines provided by the state. o Any spouse, children or other household members,assuming both they and the individual under quarantine are asymptomatic, are considered a "contact of a contact"and therefore are not required to be in quarantine. They can go to school,work,and engaged other activities following recommendations for social distancing as appropriate. • Co-Workers: o If an asymptomatic employee calls their supervisor and notifies them that they are required to stay home in quarantine because they were a contact of a confirmed case,the contacts they had at work are considered "contacts of a contact"and therefore not at risk. These"contacts of a contact"are not required to be in quarantine and should be permitted to continue to work, following recommendations for social distancing as appropriate. Empire Slate Plaza.Coming Tower,Albany,NY 122371 heahh.ny.gov 18 APPENDIX C Social Distancing while in Parks and on Trails Ci eVr 111 WHILE IN PARKS AND ON TRAILS • • Keep the minimum 6' distance 6,1, between yourself and others. • Move quickly through areas where people congregate(parking lots, trailheads,scenic overlooks). • Dogs should be leashed at X1/4/41111 all times. If you are not feeling well or are exhibiting symptoms,stay home. 19 APPENDIX D Parks & Recreation Maintenance Staff protocols Queensbury Parks & Recreation MAINTENANCE STAFF DAILY SAFETY PROTOCOLS—COVID-19 The following, daily protocols are being put in place for the protection of the Parks and Recreation Maintenance Staff. This list should be displayed near the time clock in the office and must be followed indefinitely. If you have any questions or concerns,please contact Steve Lovering—518-744-4602. DAILY PROTOCOLS: 1. SAFE DISTANCE: Follow the CDC (Centers for Disease Control) recommendations for safe social distancing—Maintain a 6'-10'distance between yourself and your co-workers at all times. 2. SAFE SPACE: Whenever possible,choose large open air space in order to meet and discuss current and upcoming work. Do Not congregate as a group in the office—if it is necessary,do so for very short periods of time. 3. SICK=STAY HOME!!: If you are sick or not feeling well,Stay Home! This includes all symptoms such as sneezing,coughing,shortness of breath,sore throat,body aches,and upset stomach. 4. CLEAN AND DISINFECT DAILY: One of the most proactive practices that can be used is the daily sanitizing of all shared spaces. a. Trucks—wipe down the inside of all surfaces daily+outside door handles b. Office—desks,chair arms,time clock,card rack,etc. c. Bathroom—all shared surfaces d. Tools—any tools that are being shared or used—wipe off handles. e. HANDS—wash with soap and water as many times per day as possible—EVEN before and after eating,snack,etc. 5. LIMIT EXPOSURE: limit your daily exposure to both your co-workers(#1 and#2 above)and also limit your exposure to the public. First limit your visits to businesses for supplies and materials. Second when visiting a business send only ONE person in to get the materials. After visiting the business immediately wipe your hands with sanitizing wipes. a. Use of Trucks—One person per truck whenever possible to provide"safe space". b. Cover sneezes and coughs with tissue or elbow—dispose of tissue immediately and then wash or sanitize hands. Remember this virus can live on clothes for a prolonged time,so when cough and sneezing into your elbow,YOUR CLOTHES MUST BE WASHED DAILY!! Do Not wear something to work that you were coughing or sneezing into yesterday!! c. Hands away from face —Covid-19 enters your body by way of RESPIRATORY DROPLETS directly or indirectly into eves,nose or mouth. ADD ADDITIONAL SAFEGUARDS AS YOU DEEM NECESSARY FOR THE SAFE DAILY OPERATION OF THE PARKS AND RECREATION MAINTENANCE STAFF. Please initial the top of this sheet so that I know you have read and understand the protocols. Remember, you are NOT required to be at work — if you are not comfortable working right now and wish to stay home to manage your exposure—Please Do So! 20 APPENDIX E Warren County Health Services Poster to Visitors Public Health Prevent. Promote. Protect. Warren County Health Services Vni o fr©cm JoMR? In response to COVID- 19, if you are visiting from outside the Capital Region and will be staying in Warren County, Warren County politely asks that you contact Public Health. We want to make sure while you are in our area that you remain healthy and should any questions arise, you have the number to our local department! 21